January 2024 by Gayan Udara Sampath
I wanted to exchange a broken earring. They refused it and mentioned that it was due to hygienic reasons and opening the pack. I wonder why this applies to a broken earring because you will not sell it again, and I cannot check the item without opening the box.I am dissapointed about their response for my concern.
January 2024 by Michael Gee
Great friendly staff honest hard working
December 2023 by Tim Banks
Shelves needed more stock, but all good.
November 2023 by Baby Cakes
Clean and tidy store and well stocked. Staff always willing to help.
October 2023 by R. Mark Clayton
Store OK, but Oh! their tech!Visited today for the first time in a while to buy a few items. I used to shop and buy fuel there until they stopped offering premium diesel.Anyway, they now have a self-scan system (based on Bookers, which works). So, I present my Clubcard and it refuses - maybe you have to register for it? I buy a couple of birthday cards, but then noticed that without the card some items are 50% more expensive - a sort of inertia sell. I decided to check out to see if the tills accept my Club card. No joy. Next stop customer service desk. Bit of a queue, try card there, still not recognised, try app', won't log in. Told to reset the card I will need to phone their HQ. Reset password using my phone, no email sent so reset it again, this time receiving the link, then the app' wakes up but wants digits 13-16 from the card, enter the last 4, but Tesco's number is longer, count them out. At last the app is working, so I select a self-scan. I buy five items, which scan correctly and head to the checkout. Scanner won't scan the bar code on the till screen, so summon assistance. Purchases all scanned again. I pay and request a receipt, but don't get one, then it turns out that one item (a £4 pair of slippers!) has a tag on it and this has to be removed, assisant arrives again, but now needs the receipt, which I didn't get, so has to [re] print another and removes the tag.Finally, just three minutes short of an hour I depart with my purchases. I could have washed my hair three times during that hour and it would have been more fun!Years ago, I had similar problems with an early Tesco self-service checkout - I was buying a bottle of port as a gift, three interventions for age check (I was about sixty, but do look younger), tag removal and IIRC not needing a bag). It seems their systems have got worse.
October 2023 by Alan Wildgoose
A member of staff named Adam is a great credit to this store.He went above and beyond trying to help me find what my elderly Mother sent me out for.When he found it was no longer available he helped me find the next best thing.I really appreciated his time and effort.Thank you Adam.Kind regards, Alan.
October 2023 by Louise Crossley-Birch
A good selection of most things.
October 2023 by Paul Dyson
Good all round store for what most people need.
September 2023 by Xena Osborn
Never been made to feel so uncomfortable and angered in a shop like I have done today.I have gone to this shop most of my life and ive never experienced anything like this.Me and my friends went into tesco to get stuff for our camping trip. Everything was going well got all our essentials, me and one of my friends went to go get some paper plates and cutlery. When we left my two other freind got approached and got shouted at while picking up alcohol saying WE WILL NOT SERVE YOU WHILE YOU ARE WITH THE YOUNG GIRLS. They explain we are over age and have our IDs. Keeping in mind I'm the eldest 25 and we are all over 21. We get to the till we have 1 young man come over saying sorry we can't serve you then an elder women and she comes over in a hurry saying we have already spoken to you we CAN NOT SERVE YOU. We were treated with so much disrespect and she was extremely rude to us until she realised we had valid ID proof of age. All completely gobsmacked with the way we had been spoken to.My friend then came back in for redbull seconds later for our journey and was treated with the same rudness.I completely understand there is an issue with underage serving, I am not one to put reviews and complain but the way they approached us and spoke to us on multiple occasions and just assumed instead of giving us the chance to even give our proof of age was disgusting. I have never experienced anything like it.
September 2023 by Mags
We?ve just been to Tesco's in Baguely to sort out new SIM cards..Genelle at the phone kiosk was amazing. From start to finish , keeping our numbers she did it all. What a kind, helpful and lovely member of staff she was. From us oldies dreading how to do it all, she had it done for both of us in minutes. A great big thank you from us.
August 2023 by Google user
We?ve just been to Tesco's in Baguely to sort out new SIM cards..Genelle at the phone kiosk was amazing. From start to finish , keeping our numbers she did it all. What a kind, helpful and lovely member of staff she was. From us oldies dreading how to do it all, she had it done for both of us in minutes. A great big thank you from us.
August 2023 by Steven Roff
Good store with friendly staff.
August 2023 by Barrie Allen
Quite good and staff attentive.
July 2023 by shobhit verma
A very giant store.. everything you look for in grocery, clothes, booze..is there!! The rates are quite great and match to the lowest rate of any other store. Club card from Tesco is amazing.
June 2023 by R J
never enough staff on the customer service counter. most of them are at more important checkouts. apparently makes no difference even if you complain.
