March 2024 by Nichola Jackson
Shocking service, never their fault, always the Doctors when going for a prescriptions. Been waiting 8 days now for a prescription, Doctors have processed it, they haven't! Stood in shop again now, waiting
January 2024 by Junaid Akram
Good customer service made me feel comfortable pharmacist was very knowledgable and staff were friendly
October 2023 by Stephanie Okeefe
Staff member was unhelpful and demeaning , with an unprofessional approach to emergency prescription from nhs 111 request , refusing to help , saying I have to call my Gp when gp is open , when nhs 111 said to get medicine from this pharmacy as emergency in the next six hours , all other staff are lovely and helpful never had problems before
September 2023 by Eugene O'Leary
Don't go to this Pharmacy. It's everyone's fault but there's. They have given me the wrong strength tablets once. They lie to you saying they haven't received prescription when they have. People queuing out of the door because the staff are so incompetent. It makes you ill going in there. Used to be fantastic it's now a shambles with rude staff.
July 2023 by Diane Novotny
I was told by the pharmacy assistant that they had not received my prescription. Went up to the doctors who showed me on their computer screen that it had been sent to them electronically. Went back to the pharmacy with a code from the doctors, by which time, the queue was massive. Miraculously they find the item had been sent to them but was not in stock so it "got returned to the spine" like I'm supposed to understand that! It seems that this spine doesn't communicate with anybody so what a useless idea, as nobody could simply tell me that the item was out of stock. Finally, i get reissued with a prescription to take to another pharmacy. Went to Focus in Failsworth. Very helpful. They too were out of stock but able to sell me an over the counter equivalent for less than a fiver! This is not the first issue I've had with Tim's n Parker. I often feel passed from pillar to post, not clearly knowing whether it is their fault or the doctors. I've now realised that Tim's are at fault so I'll be going elsewhere in future!
July 2023 by Siobhan Kelly
I went for some advice and eye drops from the pharmacy for my sore eye and was told to go to a hospital. With a bloodshot eye? Really?Luckily, I went to another pharmacy with more competent staff and was given drops that worked just great. Honestly avoid this place if you can as the staff I encountered were really passive aggressive and unhelpful.
July 2023 by Paul Rugen
All the good staff have left and they don?t even have someone who can dispense the medications. Absolute worst pharmacy I?ve ever been to and will never go back. Shocking
June 2023 by k.t Straff
I had the misfortune of having to go to this chemist for my Grandsons lactose free baby formula, to be told the prescription isnt here! I knew it was there, then i was told i would have to wait half an hour if i wanted her to see if it was there! Terrible customer service, in fact no service whatsoever! Staff chatting and laughing and joking in the back whilst the customers are being told they will have to wait half an hour for a prescription! Also laughing at a customer who is epeleptic and no prescription ready for him! He was told to take it up with the doctor, as soon as he had left they were all lauging about it! Epilepsy is a serious illness, surely they should treat all customers with respect and courtesy! Ridiculous Peak Pharmacy you should be very ashamed of yourselves!
June 2023 by George Whitehall
Disgusting customer service. The blonde woman who was at the front of the shop was rude and disrespectful. She asked me 3 times to go without anti seizure medication for 2 days, after they messed my prescription up.
June 2023 by Ell Khy
This pharmacy is a joke! Queue is always out the door, prescriptions never made up and you get told to come back the next day. Will be changing pharmacy as I?ve now missed my medication AGAIN
October 2022 by Marc Newton
Slowest pharmacy I have ever been to.Apparently it used to be fast and efficient before it was taken over.
October 2022 by Janine Grundy
Very busy hard to get anyone on phone staff friendly.
September 2022 by Pat Ellison
Always found them very polite and helpful. People have to remember that on occasion they are under great stress to get all the prescriptions out to patients, they also succumb to illness and have to be absent from work, which in turn puts added strain on the staff that are still working to fulfill all the orders. Please give them a break.
May 2022 by Arron M
If I could give this place a zero rating I would, unfortunately a 1 star is the least I can do. Staff are disgustingly rude. I have used this pharmacy twice (2nd time to give benefit of doubt) but both times the staff have acted in the most despicable way. On one occasion I witnessed 3 staff members berating a lady on the street in front of everybody. Literally on the street outside of the premises and they made a point of coming outside to carry on belittling her! Other occasion I literally watched and heard staff behind the counter talking about customers and calling them names while the person was present. The most unprofessional and shoddy staff/customer service I have ever witnessed in such a setting.
August 2021 by Pretty Lou
My prescription was received in the morning, yet can?t be delivered until tomorrow. Surely, the pharmacy should check the prescriptions that have come in that morning before delivering for that day. Their suggestion is to come and get it yourself. There are people out there, who can?t ?go and get it yourself?, that?s why we need our medication delivered. The receptionist speaks over you, which is rude. It?s as though Covid-19 is the excuse for not listening to people.
