March 2024 by Janet Nuttall
Absolutely fantastic service from Hodge Road pharmacist and other staff members. I can?t thank them enough. Chance BP check showed very high readings. Pharmacist (Ify) asked me to go back later which I did. Still high readings , she referred me to my doctors ( generally can?t get same day appointment)!Saw GP straightaway.Thank you ?
January 2024 by francis hughes
It would be better if the communication was better between the doctor and the pharmacy. But all in all a good pharmacy to get your prescriptions and your essentials
October 2023 by Emma Ii
Absolutely shocking pharmacy!! I never had a problem up until about 6 months ago when I asked one of the girls behind the counter to order my repeat prescription, I then went in a few days later to then be told nothing had been ordered - seems I?m not the only person this has happened to judging by the reviews & also speaking to people who used to use this same pharmacy - I let this slide & it didn?t happen again but I have just received the worst customer service by the small chubby girl behind the counter & also one of the pharmacists (dark skinned woman) when I asked what was wrong with their phone line as I had been phoning all week to get my repeat prescription ordered - I am on controlled pain relief & had actually ran out cause nobody would answer the phone - I was told ?nothings wrong with the phone, we?re just busy!? She got the pharmacist over cause I told her I had ran out of my medication to be told by the pharmacist that I should?ve come into the chemist - I said I work & don?t work local to which her reply was ?we all work!? - very patronising & the attitude off both of those woman was disgusting, i wouldn?t recommend anyone use this pharmacy, I now use Tesco & haven?t had any problems & prescriptions are done within 2 days - not like 3 days at this one! Avoid like the plague!!
April 2023 by Andrew Baxendale
My usual pharmacy didn't have a certain item I needed. So I rang Hodge Rd on the off chance. Even though I wasn't a regular customer they happily obliged me. Great staff also.
December 2022 by Dave Tootill
The lady on reception with the sun tattoo is a credit and what a health care professional should be. Bedside manner. Knowledge. Professional. Absolutely brilliant
August 2022 by Che Richardson
I don't know what's happened to the place but service here has fallen off the scale! Life urgent medication ordered in safe time which was supposed to be ready Thursday still not available on Monday and noone even bothers to contact you explaining the problem which could have been sorted elsewhere in safe time total disregard for the safety and reliance on urgent medical needs ??
June 2022 by Briar Rose
The staff here have gone above and beyond to help me when I was unable to get what I needed. They have rang round to find what I needed and then delivered it to my door. It saved my life, with out exaggerating. Wonderful people.
June 2022 by Simon Skinner
It needs to be made clear to anyone trying to get prescriptions filled that this pharmacy does not open at weekends. Also it shuts at lunch time which makes it utterly useless for anyone who has a normal job.Other than that, it?s a pharmacy that gives you what you need. Can?t say fairer than that.
June 2022 by Brenda Cherry
Tims and parkers are very very good no problems
August 2021 by john Mitchard
great service during covid no problems
March 2021 by Kaye Downie
Making people queue for over 2 hours to collect a repeat prescription is absolutely disgusting. Can this be better organised for future collections please. I have had to ask my son to stand in the queue for me as i am too i?l
March 2021 by Craig Hawley
About 3 weeks waiting for my prescription . not good .....
January 2019 by sebastion nohope
My wife is disabled and cant open popper.s only bottlesDespite this being on the prescription and the printed label ,its a 50/50 chance it will be in a bottle.........also I always phone before picking up script ...usually told it will be ready in 15 mins...I go 30 mins later and its not ready,have to wait 15 mins....this is a regular occurence and I have complained numerous times (again this week)...I get a smile and an apology....waste of time !!!!
January 2018 by Bethy Mc
I rang for a much needed prescription ( build up shakes) on a Monday and was told by an obviously disinterested lady that it would be ready by Wednesday. I went in on Thursday to be told that they hadn't even ordered it and that I would have to collect it Friday.I called on the Friday at 5pm ( after work) to have to wait 30 minutes as it hasn't been dispensed!This was a regular occurrence and I have now gone to Boots the Chemist. I am happy to say that they are not only efficient, but are friendly and extremely courteous.
January 2018 by Gail Naylor
The chemist is usually well stocked. The pharmacist is very helpful and informative, helpfull, nice staff. They do a yearly review of you in private for regular customers. The chemist is well lit with sitting for customers. Wheelchairs! No. Which is bad hence the 3 stars,
