December 2023 by Nora Elmokh
Amazing service by Bisma @ longsight Tsb branch. Had difficulties initially opening a new account, attended the longsight branch, met Bisma who guided me through the whole application very patiently. ( as my IT skills are not the best application took longer then it should have, so yes thank you Bisma !!!)
December 2023 by NeeciiW
I?m new to TSB and this is one in Longsight is my local bank and the only one left standing in this area and it?s always busy never enough staff and they are closed on Saturdays which I find crazy, most of the time I just want to deposit money but even to do that it?s so long. The machine outside don?t give much options like the machine on the inside. I?v rang up this morning and they?ve said I can go to a post office and deposit money that way.
November 2023 by Zeni
One manned desk and long long queues. It took me 40mins to get served. I don't understand why they have reduced the number of counters and introduced this inefficient system of a 'waiting list' to see an advisor. Nevertheless, when I was seen the advisor was very helpful despite the pressure! Please add more advisors on tills! I have been banking with TSB for 20 years, its a shame that I have now decided to change bank as I am no longer happy with the quality of service provided.
October 2023 by muhammad khan
I will I can give zero stars but no optionVery unprofessional serviceLack of servicesOne cashier on the counter serving hundreds of peopleHours of wait just for cash depositCash machine not working
September 2023 by Jogno Bai
If there 0 review I?ll put in a Zeroooo . O my days 1 hour and 25 minutes waiting for one statement. Very bad costumer service. Also disrespectful with the costumer. The TSB member name was mr jhon
August 2023 by Ibby
Great location for local banks, as there is no other bank left in that area , very busy all the time but you will get helped what you visit for
June 2023 by Chloe Louise
I had a meeting with Jordan ONeill last week to open a young savers account, he was very welcoming & friendly. My appointment ran on time too. I would definitely recommend
May 2023 by Jodie King
This branch is disrespectful to customers thinking that they have all the time in the world. They are always running late and there is never an acknowledgment of customers waiting with appointments.Ok have just closed 3 accounts
April 2023 by Kerri Manga
Shambles
February 2023 by ARSLAN KHAN
Recommended
November 2022 by Malik Wajid Ali
Muhammad Farhan was very polite and does his job very well
October 2022 by Oneman Oneman
Absolute dive, like experiencing the third world. Welcome to inner city Manchester.
October 2022 by Ahsan Chaudry
Awful terrible service, rude staff, avoid going there, waiting time motley 20min+ to see cashier, even 2-3person in queue,
July 2022 by Adeel Ahmad Sandhu
Great customer services, very lovely staff ,
June 2022 by laura bagley
Terrible bank Gone worse and worse Deserves 0 stars one cashier, long queues and 30 mns wait Staff just walking round looking disinterested and bored Terrible customer sevice
