October 2023 by Joanne McGrouther
Why have a telephone when it's never answered, I've sat in the actual chemist and rang and seen the staff purposely ignore it
October 2023 by M H
One particular member of staff made racist comments and told me to 'go back to where [I] came from'. Her father (not a member of practice) is routinely at the pharmacy and allowed to enter back of pharmacy breaching patient data protection, joined in with raciat and abusive behaviour on that day. Other staff said nothing. Witnessed staff disrespect and lie to elderly vulnerable customers. Undermine and belittle patients. Medication often unavailable or incorrect when dispensed. Terrible service. Complaints to managment and head office are not taken seriously as racist and abusive member of staff still works there and no improvement in service on shop floor.
July 2023 by Lucy Aitken
It?s a pharmacy, they fulfil prescriptions as expected. Not sure why the reviews are so bad I?ve been using them for over a year with no issues.
March 2023 by Benjamin Fouladi
Rude staff, not accountable...They don't deserve even 1 star.
September 2022 by David Nikel-Shepherd
Been here a few times recently and had no problems at all. Don't know why the reviews are so negative.Polite and friendly staff. Prescription took a few minutes but that's the same in every pharmacy I've ever been in.
September 2022 by Adam Nierzad
Always shuts early. Claims to be open until 6PM but already closed at 5:20PM.If you shut at 5:20PM then change your opening hours.
July 2022 by neda gh
This is the worst chemist I have ever used. The staff have no customer care skills at all. Prescriptions are always wrong, they do not answer the phone. Avoid if you can. Doesn't even deserve one star, would have given it 0 stars if I could.
July 2022 by Derek Warrington
The phone has not been working for months. The staff say issue with the system. They have never had my scrips ready when I have been in. And leave you waiting I know for fact that the last one sent to them they had for 4 days and still not ready. I will not be using them for future medicines.
July 2022 by Peter Tadman
Would have given it 0 stars if I could.Half empty shelves, boxes of unpacked items behind the counter and the comment - "They?re in here somewhere, I just can't find them".Completely wasted journey for potentially life saving medication!!
June 2022 by James Girdler
Never been served in under 20 minutes at this place. No urgency from the staff whatsoever and they can never seem to provide your order in full. Unsurprising as the place is a shambles in the back room. Really poor
June 2022 by Northern Ray
This is the worst chemist I have ever used. If you want a nervous breakdown "Hey Presto This Is The Place!"Repeat prescriptions? Forget it. Use another shop if you are a Well customer.Some of the staff are okay others not so nice. Needs a complete overhaul that's already long overdue.
June 2022 by lewis1615
Anybody else have trouble getting repeated scripts and having them delivered on time.Asking for a friend on vital meds.They do not answer their phone.Would just like to know.
May 2022 by dale lewis
Anybody else have trouble getting repeated scripts and having them delivered on time.Asking for a friend on vital meds.They do not answer their phone.Would just like to know.
April 2022 by Ellen Maynard-Smith
Well is a pharmacy like any other I have been to. The staff are nice, although service is slow - there seems to be a lot going behind the scenes that takes priority over customers in the store. I don't believe this pharmacy is as lowly rated as the reviews suggest. I believe they are simply very busy people!Despite waiting times I've never had an issue here. As customers we need to be patient and understanding, maybe bring a book!
April 2022 by James Hall
Rude. Dismissive. Ignorant. Absolutely ZERO patient confidentiality. And never have repeat prescriptions ready. In 25 years of having a chronic condition that requires regular prescriptions, this is hands down the worst pharmacy I've ever used. What's a shame is that before the first lockdown it was pretty good. What has happened!?!
