October 2023 by Pete Gribbon (PeteGribs)
I always get ignored and have to shout to get noticed ... I appreciate how busy the staff are but just a "Hi! Won't be a minute . . " would make things so much pleasant.I only use Well Pharmacy for the convenience of it being close to my home.Apologies for the negative feedback, a couple of the ladies are fantastic . . . Really bubbly and polite .. the others could do with some basic lessons in etiquette and customer service.Best wishes,Pete.
October 2023 by Tony Burns
Agree entirely with Richard - no notifications and left without insulin for a dangerously long time. I gather that this is not the fault of the (much reduced) staff in the shop as repeat prescriptions are apparently now made up at a central "hub". That's as may be but the passive aggressive manner of the counter staff doesn't help. This "any time will do" approach is worrying.
October 2023 by Endija V?tola
Never had probs
February 2023 by Chris B
Great service; fantastic staff.
February 2023 by Andrew Gillespie
Great pharmacy, always willing to help. Never waited long for collecting prescriptions.
February 2023 by Jill Harrington
So slow and disorganised.
January 2023 by Arlene Fletcher
Extremely helpful
November 2022 by cheryl johnson
I have my medication delivered and they have failed to do this for the last two weeks
October 2022 by Philip Moores
Booked a flu jab. Turned up for appointment to find there was no-one there who could administer them. Re-booked for two weeks later, turned up and this time they had no vaccines in the fridge. Cancelled and refunded. Rubbish!
October 2022 by Mike Kostecky
Absolutely fantastic.So helpful and efficient. Relief pharmacist Sadia was incredibley nice.Thank you for all your hard work and patience. Dr Mike.(retired GP.)
August 2022 by Google user
They used to be very good. Friendly and efficient. Nowadays, they don?t text when repeat prescriptions are ready. You have to keep calling in and hoping for the best. Take the order with you because they don?t give you everything, just drips and drabs. They close at odd times due to staff shortages with homemade signs taped up on the door. It took me two weeks to get insulin and diabetic needles. Worrying.
August 2022 by Richard Carr
They used to be very good. Friendly and efficient. Nowadays, they don?t text when repeat prescriptions are ready. You have to keep calling in and hoping for the best. Take the order with you because they don?t give you everything, just drips and drabs. They close at odd times due to staff shortages with homemade signs taped up on the door. It took me two weeks to get insulin and diabetic needles. Worrying.
August 2022 by Sheila Bertouche
Too slow, no text to let you know prescription is ready on repeats,takes more than 48hrs to to make up prescription you can go in after 72hrs and you have to wait another 20mins for meds to be made up . Closes at random times at lunch this chemist needs a good shake up.
August 2022 by Arlene Harrington
Extremely helpful
June 2022 by Rebecca Jones
Recent reviews for this pharmacy are very unfair, the ladies here are very friendly and work very hard to get prescription's made up, the staff cuts and increased work load make it very difficult for them and the customers, don't be so demanding and give them a chance.
