November 2023 by C Zuzi
Worst staff ever... Very rude, unprofessional specially Gaynor
October 2023 by Brian Maguire
20th October 2023 11.50 am.Two pharmacists one possibly Chinese the other no idea of her nationality but very abusive and rude if she can?t stand the heat get out of the kitchen ,also staff very rude ,sack the lot and start again,useless
August 2023 by D W
I was a customer of this Pharmacy for over 4 years, mainly only down to the fact it?s open longer hours than most other chemists. The majority of the staff are extremely rude and unhelpful. Although I must point out some of the staff are lovely. You are treated horrendously if you forget to order your repeat prescription and get an electronic referral from NHS 111 and are left without medication, I was once even refused an asthma inhaler whilst waiting for my repeat prescription when was having breathing difficulties. Absolutely horrendous service. Now gone with a local chemist which has lovely staff and a lovely pharmacist. The staff at Tesco Pharmacy need to realise they aren?t Doctors. The blonde lady and the pharmacists are the worst, very rude and talk disrespectful about you thinking you can?t hear them, they sometimes make you wait over an hour to collect and would rather see you without medication if you forget to order repeats on time, even if you?ve not forgot to do so for over a year. They held the fact I?d forgot once 11 months prior and left me with no medication for days.
July 2023 by Hayley Hughes
STAFF MEMBERS ARE BEYOND RUDE!!!My boyfriend has a repeat prescription for insulin.. this should have been done on MONDAY 3rd after going in and being told to come back on TUESDAY 4th, he asked if he could come back on FRIDAY 7th and was told that it?ll definitely be ready for then. We both went back on Friday, my boyfriend had ran out of insulin at this point and his sugar levels were just showing ?HIGH?. After being stood in a 15 minute queue we were told to come back in 20 minutes, we went back and was stood in another 40 minute queue. Whilst being stood in this queue we heard multiple people complaining including a man who?s wife had been giving the WRONG medication and the blonde woman was more concerned about getting the medication back rather than focusing on this woman?s health. Also being stood in this queue a tesco member of staff decided she didn?t want to wait in the queue like the rest of us and shouted the woman behind the counter for her prescription instead.. the lady behind the counter then got this tesco members prescription and left the counter to talk to her on the shop floor for about 5/10 minutes. We eventually got served to be told they didn?t have my boyfriends medication AN HOUR AFTER BEING TOLD TO COME BACK IN 20 MINUTES! My boyfriend explained he was unhappy with the situation, he had NO insulin left and his sugar levels were ridiculously high. He asked why they didn?t tell him this when we first got served because he could have gone elsewhere to get his insulin.. none of the staff could answer this question. He then asked if he could have his prescriptions back and that he was going to go elsewhere in the future because this isn?t the first time he?s had problems here (he had his toe amputated and was infected so needed dressing for the wound.. he was left 4 days without dressing because yet again they didn?t have them).The lady serving us then said she was going to get tescos floor manager. Whilst being stood behind the plastic screen thinking we couldn?t hear every word she was saying she then began to bad mouth my boyfriend to other members of staff, saying she?s going to give him his prescription back and take him off the system (when in reality my boyfriend asked for his prescription back). Tesco floor manager came over and was absolutely amazing - MATHEW his name was. He gave us the number to complain further as the way we were treated was beyond a joke!!STAFF NEED TRAINING! THEIR ATTITUDE IS RIDICULOUS!!!
June 2023 by Elizabeth Hulme
Absolutely shocking!! Don't know how it's still open ! Staff rude and arrogant, especially the the big blonde women and the Asian women !! Lazy and useless at their job..
June 2023 by Mathew Jones
Dead slow if you want to wait a few month for your prescription this is the place needs shutting down this place
June 2023 by debby rothwell
Rude staff, prescription never ready even when doctors sent it 48hrs previously. They all need sacking and decent staff that will actaully work. Amazing how many staff they have yet can't get a prescription ready on time. Awful and will never use again!!
June 2023 by Georgia Wareing
Every time i go to pick up a prescription they are too busy to give it to me! Even when I receive a text to advice my prescription is ready. I can deal with that excuse on the odd occasion but this is every time. Luckily I drive so although it is a complete inconvenience i can go back later, but i feel sorry for people who don't drive and have to go out of their way and waste money on multiple trips. You either need more staff on the pharmacy or you need to stop accepting prescriptions from doctors.
June 2023 by Yuliya Orshansky
Rude and extremely incompetent.Prescription never ready. Seems like they don't know how to fo their job st all.The queue is always long and at the end of waiting time you come up with nothing.Also, they never answer the phone. Never!
June 2023 by Alison Jellicoe
Absolutely fantastic store pharmacy and I am so grateful for the team helping me this evening when I was desperate for a prescription. Great place.
May 2023 by Neal Ryan
46 times I've rang the Tesco chemist and got no answer I will be changing chemist again because they do t even txt u anymore it's like they can't be botherd picking up the phone when they are stood next to it it's a bit of a joke last time I went I was there when it opened and she said it's going to be a hour that was three day after I ordered my meds I don't know why they can't just pick up the phone. On the web it says to ring if you need help but how can't they help you if they don't answer the phone ???????????????????
May 2023 by Greg Mencel
Disgusting service and staff! It takes them over an hour to prepare a prescription that was sent to them several days before. Couldn't care less attitude by the people highlighted in previous comments. I'll be reporting them to Tesco management.
April 2023 by Terrence Dey
Barred for saying all thats missing is the benny hill theme. Apparently thats abuse and it wasn't said to them.
February 2023 by Diane Dixon
Tesco pharmacy Middleton is the best around by far lovely staff who go above and beyond to help you and to make sure you?re prescription is complete and ready for collection when you arrive to pick it up they are always smiling and cheerful and always take time out to have a chat with you
February 2023 by Lauren Yates
Staff so rude- calling customers when thinking the plastic screen prevents hearing. Prescriptions never ready always a problem even after following their displayed instructions. Don't deserve 1*
