December 2023 by Firebrand
It's a big B&Q. Great for DIY stuff, not so great for cat food it turns out. But hey, the cat seems to enjoy her new set of screwdrivers, so it's all good.
December 2023 by Zrnho Correy
Friendly staff very helpful, They have an excellent variety of different things for your home.
October 2023 by charlene Marshall
We bought a fireplace & surround 20 days ago through B&Q's official website and it was delivered on time on the day within the 7 days, we opened the box and it was broke at the base, phoned customer services and was told we would receive a phone call within 3 days, 4 days later no phone call so phoned back, was then told we would receive a call within 24 hours, that never arrived, so we phoned back three days later and was then told another 24 hours and it's been marked as urgent ( we had also sent an email prior with photos of the damage ) still received no phone call back so again two days later we again live chatted and was again asked for photos again.In the end my husband had had enough and rang the local branch and spoke to Ash, who immediately said come down and we can give you a refund, simple and quick how it should be so thank you ash for finally sorting this nightmare out & B&Q CEO's take note that's how you do it simple !
October 2023 by Kate Bartrum
Exceptional customer service from Andy on the paint department this evening. He was very knowledgeable about colour matching and the correct tones for a darker shade that I wanted. Nothing was too much trouble and he was very patient and friendly and took the time to understand exactly what I wanted. His work colleague Ron was also particularly helpful. Excellent experience.
September 2023 by Mark Stuttard
Dedicated collection point for items ordered online excellent service from friendly staff .
August 2023 by Rita Thompson
We visited the B&Q Oldham store this week.We had the most helpful and kind assistant called Zoe who went out of her way to get us what we were looking for.What a gem she was. So friendly and helpful.It was a pleasure to meet her x
August 2023 by Mohammed Miah
The lady with the pink red hair is vile and horrible she should be sacked for the vile and rude customer service she has given today just totally rude! Even the manager completely cluecless
August 2023 by galaxyfox/Tobywaffles
Went for paint, Andrew on the painting and decorating department was brilliant. He went above and beyond. What an asset to B&Q Oldham.
August 2023 by robert shaw
Blood Red Sky2 airport development my birthday birthday present deal wait but it will take me a sequel
August 2023 by Shaun O'Hara
Pretty good store. Employees push their Valspar paint which is dreadful.
August 2023 by zahir abdul
Good every day prices good deals and everything ubcan think of it's here
August 2023 by Sonia Ford
Asked to see an an item in store that Internet said they had but didn't have in not happy
August 2023 by Mike Howard
They always have a great range of products for every job
August 2023 by tacoboy123 omg
Called in a few weeks ago and there was a lovely elderly man who helped me think he said he was in his nineties. Wonderful customer servive from him even had a smile for me and other customers
July 2023 by sue ?Pooley? poole
Ordered Grey Flags, sand, cement, arrived on time, young man was very helpful and the pallet was put where I asked, when my husband opened all the wrapping and removed the bags of sand and cement, put the flags in the garden where we needed them, I came back to find the flags were buff colour not grey which I ordered and is stated on the order form, as we had hired a cement mixer, no time for the hassle of changing the flags, no guarantee we would get the correct one's second time around, I will now have to put up with a buff patio instead of the grey one I wanted.Very Poor service B&Q
