September 2019 by Sara
1 star is too good for this store, a while ago I called instore to look at new phone contracts, I was told they needed my bank details to look and after I decided the price plans were too high, they assured me everything would be deleted. A month on £50 was taken out of my bank by 02 when I called 02 they told me the contract had been set up by this store but in someone else's name & using my bank details. The store did not give any explanation for how this happened and I was sent a check for £50 from carphone Warehouse. Please be aware before you hand over any personal details.
August 2019 by David Sutterby
I would just like to say a massive thank you to Violeta at the Elk Mill branch. She dealt with me yesterday and was so helpful regarding my phone upgrade. There were a few problems with the contract and network, but she managed to sort everything out for me.
August 2019 by Richard Dixon
Not a great store. Tried selling me a phone that had been opened from the box.
November 2018 by Brandon Coughlan New
Awful service. Donâ??t even deserve a star. Been sent too 3 different stores for a phone thatâ??s not in stock In any of them. Belle nds
May 2018 by Mark Cripps
Have been using this branch for nearly a decade and each time, I get great service. This time it was Pam and the team over a few days. They processed a new deal for my Iphone, transferred all the data and got me set up again for another 2 years.
January 2018 by Mark Galvin
Hi I went in your store today at Centre Retail Park OL2 5HX Royton with my partner who was buying new s8 . I was disgusted the way the assistant manager (sorry I did not get her name!) Had spoken to myself. On your website it says buy s8 and get the gear vr on certain deals and we thought we was getting that deal however i said i will check when he gets home, the assistant manager just went off on one telling me " ive told you. "You don't need to check I am a manager " she just would not stop going on at me . just because i said I will check when I get home . Thing was it was not even her deal, she was serving someone else and decided to butt in! She was the worse assistant manager ever . She needs to go back to basics . My partner said if she was serving us she would of walk out and went elsewhere! !
January 2018 by Mark Galvin
Hi I went in your store today at Centre Retail Park OL2 5HX Royton with my partner who was buying new s8 . I was degusted the way the assistant manager (sorry I did not get her name!) Had spoken to myself. On your website it says buy s8 and get the gear vr on certain deals and we thought we was getting that deal however i said i will check when he gets home, the assistant manager just went off on one telling me " ive told you. "You don't need to check I am a manager " she just would not stop going on at me . just because i said I will check when I get home . Thing was it was not even her deal, she was serving someone else and decided to butt in! She was the worse assistant manager ever . She needs to go back to basics . My partner said if she was serving us she would of walk out and went elsewhere! !
September 2017 by Andrew Darlington
Helpful and friendly staff
September 2017 by tank abott
Bad staff
August 2017 by Michael Donohoe
The staff were very very helpful. I will be back again in March for a upgrade.. Excellent..ð??ð???
March 2017 by M Zafar
Clearly staff did not know what they were talking about.
December 2016 by Paul Edwards
My son went to buy a phone here, he got poor advice, tried to sell him a phone he did not want.
February 2016 by Will shepard
Was not to bad however some of the staff are stuck up!