March 2024 by Tony Bowker
Hard to work with poor communication led to frustration and disappointment need to work harder on professionalism
February 2024 by steven bennett
Just got my mini back,after a self inflicted bump Fix Auto Manchester/via the AA were on it.Quick evaluation of the repairs needed,luckily enough not that much,i think?.Car taken in,courtesy car loaned all good,plenty of information given during the fix.Seven day's pass & it's back,looking much better for it rest & repair,many thanks to all involved in getting me back into my driving seat,i would highly recommend..A? for service,great communication, hopefully not see you again soon..?
December 2023 by Miss Sadia
I came by to get an assessment on the damage on my car but felt like the staff were very abrupt and rude and seemed to be whispering and rolling their eyes as I walked in. I could be wrong but I don?t think that this behaviour demonstrates professionalism in the least. Furthermore, I was told that they couldn?t assess my car because it was dark outside even though I was told on the call that I could come in at any time before closing (5.30). In the end, the staff COULD assess because all he needed was a torchlight to see the damage. The staff just seemed like they wanted to clock out as soon as I left!
December 2023 by Martin Sykes
First class work, very professional.
November 2023 by Samiha
Very unaccommodating and rude staff, if you don't drive a nice car don't expect any customer service.
October 2023 by Richard Lander
Replaced my vandalised wing mirror so quickly. No fuss, reasonably priced. Recommended!
October 2023 by Dave Bourne
Decent repair, kept me informed throughout.
September 2023 by Sergei Grozenok
Thank you for the great car repair job! Your team was professional, efficient, and kept me updated. My car looks as good as new and the quality of work is impressive. I will recommend your garage to others.
September 2023 by Paul Schofield
Excellent service and extremely helpful friendly and efficient staff.
July 2023 by rob fierro
Amazing service. Friendly efficient staff. Cannot praise highly enough.
July 2023 by David Lee
I'm having my car repaired here, let know how it goes.
June 2023 by T J
Had mine repaired on insurance here a few years ago after someone went in the back of me. The rear parking sensors recently stopped working and it transpires that's because FixAuto botched and taped up a broken junction box which has now failed altogether due to moisture ingress. Not surpring given the first time they tried to return the car there was 2/3 feet of the rubber boot seal unattached (for waving at the guy who was showing me what a good job they'd done)Credit where its due their paintwork was good
May 2023 by Haleem Hussain
I recently had my Audi A4 repaired by Fix Autos Manchester East, an insurance approved repairer, and unfortunately, I had a less than satisfactory experience. While the repair work on the rear bumper was completed with a new bumper supplied and fitted, the paint in the join between the bumper and the rear quarter panel was chipped off, which was not present before the repair. When I asked them to rectify the issue, they refused to take responsibility and instead blamed a previous repair. They only offered some touch-up paint, which is not an acceptable solution to the damage they caused, as it would still be visible.Overall, I'm disappointed with the lack of accountability and responsibility demonstrated by Fix Autos Manchester East, and the unsatisfactory repair work they carried out on my car. I would caution others considering this repairer to be aware of the risks involved, and to make an informed decision before using their services.Services: Body & Trim
October 2022 by Holly
I was recommended to use this place by Audi and I?m so happy I did. The staff are amazing as is the level of work. My car is back to looking brand new.. Can?t recommend them enough. Thank you all!
October 2022 by Judge Dredd
They visited one of the neighbours in our street and parked across my driveway blocking me in until they had left 20 minutes later!They could have easily parked across the street where there was more than enough space or asked me before blocking me in.If that's the level of courtesy and care I'd recommend using someone else.