August 2023 by Alice Kalejova
Thank you to the team in oldham branch, I appreciate and thank you for your help and very good team here god bless
July 2023 by F&S Soundtracks
Very good bank
June 2023 by Steve Whitmore
Excellent, friendly knowledgeable service from Jeanette. I left as a satisfied customer.
June 2023 by Andrew McGillan
Best bank in Oldham! The staff are always supportive and willing to help, even when they are short staffed. I?ll continue to bank with HSBC as long as they employ staff as great as these guys!
April 2023 by Jules Charlie
Absolutely disgraceful customer services, made an appointment for today, arrived promptley only to be told they had no staff they had all rang in sick that morning. It was obvious no one had checked the diary for the days appointments so they could be cancelled, worst bank in Oldham.
November 2022 by Carole Reed
Well Curtis you certainly restored our faith in HSBC today. Our last two visits to the branch were appalling, previously it felt like there was a bodyguard on the door who only wanted to discuss personal details in a very public environment! A note to HSBC, get a Curtis in each of your branches, your customer loyalty will improve and you'll thrive as a business!
August 2022 by Ms Rukhsana Taj
Came in today with my husband. We was eventually shown some understanding and support by a young man called Harris after he was advised by his manager.Thank you for being helpful as we required those documents and we really couldn't afford the delay.Good luck in getting a job in Accountancy.
May 2022 by uzzay Uzzay
Very very disappointed about my experience today. I had to wait nearly 3 hours to get my problem solved which was only a second job!!! I was there with a baby who couldn?t wait that long!!!! Lack of proper staff was the main issue staff at the counter not knowing enough guided me wrong!! I was use to be very proud of this banks customer service but sorry to say not anymore!!
January 2022 by Never Youmind
Rude staff, it would seem that HSBC don't want actual high street branches anymore as the staff seem to be incapable of actually doing anything other than pointing at a machine and telling you that you need to use that or do it online. I have another account with a different bank where the staff are genuinely really helpful and polite so I guess I'll be moving my HSBC account to them.
December 2021 by john whiteman
I have banked with HSBC for over 5 years and have always found them helpful. Until just recently. Although the issue has now been resolved. It is why I've lowered the stars. That and the fact since Covid19 the staff onsite is just two!
December 2021 by mandy power
Here no one here disgusting
August 2021 by Mark Stocks
I have banked with HSBC for the last 20years. The Asian dude that has been there has always provided excellent service and he has always been very helpful.
July 2021 by uzma karamat
Very very disappointed about my experience today. I had to wait nearly 3 hours to get my problem solved which was only a second job!!! I was there with a baby who couldn?t wait that long!!!! Lack of proper staff was the main issue staff at the counter not knowing enough guided me wrong!! I was use to be very proud of this banks customer service but sorry to say not anymore!!
July 2021 by Becca Hefferman
This bank doesn?t care about the climate. In the last 5 years it has invested $111billion in climate destroying fossil fuels- coal, oil, gas, fracking, tar sands etc. People are already dying and being displaced because of climate change. Whole ecosystems are being destroyed and hundreds of species go extinct each week. HSBC talks about green ambitions. There is no time left for this- we need action NOW! Otherwise, they will be complicit in genocide.
July 2021 by Olwen Gillespie
Had a problem getting on line for online banking They solved my problem and were so patient and kind Great customer service especially Kimberly the girl who helped me she went the extra mile
