January 2024 by James Bennett
Great team, knowledgeable about products, good prices. Titan own brand range keeps surprising me at how good they are for a low cost.
June 2023 by Richard Metcalfe
Got exactly was needed next day collection
March 2023 by Leslie McLawrence
Didn't have either of the items I wanted, but very helpful counter staff. Will call next time I need something.
January 2023 by Kevin Daley
Didnt go went car wash next doorGood car wash ?
October 2022 by Shah Jamal
I hate the new in store self look up item no more help from staff
September 2022 by Donna Wheeler
This review would of been a 5 had I not had to return the item and be confronted and interrogated by the staff member at the Royton branch.My initial visit to buy some work trousers was trouble free. Excellent friendly service from the young man who served me.However.....the trousers did not fit and I returned them within an hour and half, to exchange them for a different size. This is where the level of service was awful.The older lady with grey hair and glasses basically tried to belittle me in the shop by telling me off because the trousers were not folded exactly the same way as when I collected them and because I had ripped the bag when opening them. The bag was a thin clear plastic bag, not an official bag and ripped very easily. The bag ripped even more when the staff member tried to take off a barcode sticker. After she had tried to tell me off for ripping the bag I pointed out that she was ripping the bag. She snapped "I won't exchange them in a minute!". I told her she will. I'm sure there's nothing in consumer law that states you cannot exchange an item if you rip a plastic bag to open it.These trousers still did not fit. But I returned them to the middleton branch who were extremely helpful. No one shouted at me they quite happily exchanged my item.These trousers purchase at Middleton were in an official site plastic bag, unlike the very thin flimsy bag from Royton.My advice... go to the Middleton Branch.The female server at Oldham has let the rest of the staff and the store down. Such a shame.
August 2022 by Krystian
Very friendly staf and great prices ??
July 2022 by Helen
I would recommend this store in Shaw to those who are deaf/hard of hearing. My partner visited our local Rochdale Branch and they barely even look at customers never mind try and communicate - he always struggles there and I think there should be some training provided there to improve customer service. We dropped by this branch in Shaw and was served by the store manager Alan who could surprisingly communicate via BSL with my partner and we were able to find the product we needed with his assistance. Thanks so much for your help Alan ?
July 2022 by kelly kulczycki
Lovely staff and Manager. So friendly and happy. Thanks Oliver for the service and thanks Alan for the smiles. Keep up the good work
June 2022 by Ian Greenhalgh
Great place for bathroom fitting
April 2022 by Caroline Unknown
The chap at the Royton Oldham store was fab!!! I ordered a product and for some reason it picked a store miles away from home( my fault for not checking) the member of staff was amazing, he rang the wrong store got them to transfer to the right store and sorted it all out, even offered me a brew,credit to your company!! Ian was great if only more companies had excellent staff like this !!
March 2022 by Mark P
Same as most other Screwfix's. Clean, got what you need if you check stock on the web or app beforehand. Has a plumbing and electrical section. Cannot say a bad thing about the chain.
March 2022 by Philip Cole
Misinformed and unhelpful in Royton branch by women behind counter. Rang their customer service and they sorted. They obviously need training or in the wrong job.
October 2021 by M Tahir
Very good service, excellent app, very competitive prices... what more can you ask for!
September 2021 by Alan Nield
Great staff, great shop, why go anywhere else?
