January 2024 by Martin Gamson
Excellent staff & service from walking in the door for a eye test to choosing glasses & what options I have , then booking in to collect my new glasses . ??????????
December 2023 by Chob Bottomley
Left 6 months without glasses due to an employee error- To add insult to injury they did not honour the price which was set up previously at the start now despite having this all in their ?system?. Customer service is non-existent, staff couldn't care less at this store and were more bothered about finishing time, no empathy skills. Will be raising to head office. Staff need more training, both in service and in the knowledge of their products.
December 2023 by Melissa Lily
Absolute shambles. Incompetent staff with zero knowledge in their products and promotions. Non existent customer service, and absolute no interest to resolve the mistakes they have made. Feedback was useless to the main office. Both Royton and Oldham are the same, avoid like the plague
December 2023 by Lucas M
scandalous..tried overcharging almost double the cost of oldham for the exact same glasses.. with no clear explanation. staff are very uncaring and do not care about customers, please visit an optician that actually cares!!
December 2023 by sam oliver
Faulty product sent with incorrect prescription! Staff couldn't care less, much better opticians out there. Would not visit again!
December 2023 by Lily-Mae M
Incredibly misled by Specsavers staff. Rude and staff have no clue what they are doing.
December 2023 by Anthony Brook
Very happy with the service from the royton branch, from going for my eye test appointment to picking my glasses up. Would definitely recommend ??
October 2023 by Peter Rogerson
All good experience at the Royton branch. My new prescription is very clear and comfortable. Happy customer!
October 2023 by Jill Lawrenson
Great staff at the Royton branch. Loving my new glasses. Happy customer.
October 2023 by Zoe Gibson
Really pleased with my new glasses!! Good fit and shape and very helpful staff along the way.
September 2023 by Michelle Brogan
Had a couple of visits lately and received fantastic care. Staff have gone above and beyond at no extra cost as I?m on the lens scheme. Can?t praise them enough. ?
September 2023 by Charlotte Speakes
Really friendly staff, good selection to choose from, Nathan was particularly helpful and patient
September 2023 by Glynis Marshsll
Great service very friendly great glass6
August 2023 by Haydn Whyatt
I took my glasses today as one of the arms had broken off... They replaced both arms free of charge in 10 minutes even though I'm actually an Oldham branch customer on a monthly plan... Brilliant customer service...!
August 2023 by Audrey Kershaw
Very caring staff at the Royton branch. Excellent optician. Listened to my concerns. Spec frames reasonable price.
