July 2023 by Google user
Dont believe everything you see on social media!!! Despite our cruise being cancelled and therefore missing out on some of the beautiful ports we had on our itinerary, both Tui and Marella staff, both at sea and on land, have been exceptional and the remainder of the cruise was very enjoyable. As promised, within ten days of being home we have received the full compensation awarded to us. Well done Tui! Well done Marella!
April 2023 by Amy Lou
Amazing customer service from Elaine on Sunday afternoon, she listened and understood exactly what I was looking for and gave me a number of options, I booked with TUI the next day. On the Tuesday I had a lovely follow up from Andrea in store to check everything was ok and to see if i needed any more help... I have now sent her on a mission to look for more holidays! Great service ladies, Thank you x
April 2023 by Helen Farrell
Normally book online. Had to visit the branch to get some foreign exchange and decided to get some advice. Andrea was lovely went through the options available and had some great advice and insight!
March 2023 by Rachel Fallows
My partner and I went into the Oldham shop to book our honeymoon. We didn?t know where we wanted to go or what we wanted to do. Sam was extremely helpful and came up with an amazing honeymoon. The service we received was outstanding and we are very appreciative for organising our special holiday.
March 2023 by Michelle Graley
Booked holiday for next yr both travel agents very nice and very helpful x
March 2023 by John Beswick
Absolutely fantastic service from both the girls can not fault them
March 2023 by lucy fothergill
Sam and Becky have been very helpful in helping my mum booking her holiday. Couldn?t ask for better!!
March 2023 by Wendy Lea
Sam at the oldham branch was excellent, she was helpful, knowledgeable and even took time out along with other staff members to entertain a bored toddler. Definitely recommend the store, what a wonderful experience.
February 2023 by Martha Hallsworth
Popped in today as have booked many holidays in this store. Always a friendly team, smiling and offer so much great advice. Thank you team Oldham!
February 2023 by Elise Ogden
Always book our holidays here and get everything we ask for and more. Amazing staff everyone is extremely welcoming, friendly and professional wouldn?t book anywhere else.
February 2023 by Geoff ogden
Always go to Oldham Tui when booking holidays find all of the staff very accommodating and very knowledgeable on both the holiday type and destination. They select the best deals, everything has always gone to plan and exceeded expectations.
January 2023 by Luke White
We?ve booked two holidays through TUI, normally I like to just book flights etc online but I?ve been really impressed with the knowledge on hand, we were looking to book direct for our next holiday, and couldn?t find the dates/room type we wanted. We were passing and thought we?d pop in, very short wait on a Saturday, and more import?not too sure how we we managed to book the dates we wanted and the upgraded room type we wanted, really happy with this as there was no allocation through booking direct or online, in store really has its benefits. 100% going back for travel money and our next holiday booking.
September 2022 by Shawn ?A? w
Terrible experience, waited 40 mins without being seen, one of the Male employees ( I wont name) finally came down to relieve a female colleague for dinner (she seemed to have been waiting for him for ages) by this time the queue was building so he decided to go and serve people with travel money ( they'd only just walked in), then he decided it was a good time to count money, the other staff seemed to be working hard but he seems to have no common sense.
August 2022 by Robert Regan
Unhelpful staff
August 2022 by Linda
Went there at 10.30am as it's their opening time on Sunday. Only to be told to come back at 11am because they are still setting up :( ?My taxi was booked for 11am because my fight was for 2pm. I couldn't wait for that long as I only needed euros from them. The lady at the door told me they couldn't serve me at that time. Isn't better to just change your opening time to 11am as 10.30am is very misleading especially for people who are in a hurry?Disappointed!
