December 2023 by Susan Pollard
Given wrong prescription!!!Couldn't get through to pharmacyNobody answered the phoneWent without my tablets for two daysNot good enough ? Don't like to complain but hopefully lessons learned Double check!!!!
November 2023 by Lucy Meads
Went here on Thursday to pick up my daughter prescription and the pharmacist was very rude a liverpudlian gentleman he shouted out my daughters name then said tonsillitis really loud . Not professional at all good job she didn't had a scabby bottom or something more serious. I asked about my medication I had previously got but he didn't seem as if he could be bothered and was not happy in his role . Very poor customer service not interested in helping . Hope he's not there again shame on you .
July 2023 by megan mellors
Awful pharmacy! Very rude staff and not helpful at all. Staff more concerned about leaving on time than helping or answering questions!
July 2023 by abbas jamali
Friendly staff and good service
April 2023 by Victoria Talbot
I get my medication delivered so I'm really happy and the service is good.
April 2023 by Amanda Benton
Never answer the phone.Waited over a week on a number of occasions for my prescription and had to do without one or two for a few days.Sometimes they do not have an item in.Customer service is not the best!I'm changing my chemist.
February 2023 by Thomas Rydings
Excellent Pharmacy. The staff are attentive and very friendly. I ordered my prescription then collected the next day after receiving a text to say it was ready. No hassle. Would definitely recommend.
February 2023 by Suzie Parker
A terrible service they never seem to be staffed appropriatelyThe pharmacist has an extended dinner in a Friday which is unacceptable with no cover in place to access a pharmacist for hours in end every single FridayThe staff never answer the phone a very poor pharmacy service indeed
January 2023 by Hannah
I wouldn?t even give one star. This pharmacy is absolutely shocking. I never leave bad reviews but I am doing to try and help others and in the hope they won?t use here as it causes nothing but stress. They never have medication in, even when prescriptions go in days earlier and you go to collect it 3 days later they just say what you need hasn?t arrived. In my case my babies milk and when you say oh great she has none left (hence me being organised and ordering it days in advance) they couldn?t care less. The staff are so rude it?s unbelievable, they speak to you like rubbish and don?t even acknowledge you when you go in. They also can?t be bothered to read names correctly on the prescriptions so they just call out mispronounced names. I have changed all my prescriptions to a different pharmacy so I will never set foot in here again. Maybe the staff need some customer service training or should just get jobs which aren?t customer facing.
December 2022 by DAVID RICHARDSON
Please update your opening times, listed as open Saturday morning, arrived to pick-up medication and it was shut, have to wait until Monday now and it was needed.
September 2022 by Philip Gordon
Very good service from a delightful young lady who gave me a booster vaccination and when I asked about an influenza jab, she was happy to give me one also.
August 2022 by lisa mcloughlin
Went in to get a prescription wasnt even acknowledged 2 people behind the counter just talking to each other. Shocking service. Won't be using them again
June 2022 by Tracey Fielding
My friend and her husband visited this pharmacy for the intention of having his 4 covid vaccine .When they booked in they were told that they had ran out of the vaccine and that was all the receptionist said my friends had tried to explain that they had an appointment but the receptionist was not listening to them she wasn't very helpful and she very rude . The receptionist just walked away and was muttering under her breath .They came all the way from bury Town center and felt very disappointed that the appointment wasn't cancelled before they set off from home . They won't be going here again .Their time and money was wasted .
August 2021 by lynne bulcock
Excellent service as usual. Staff are lovely to deal with.
July 2021 by Craig Allen
Used Wells for years and have always been fantastic but unfortunately the usual chemist has gone on maternity leave. For the past 3 months they have not got my prescription right and this time I have had medication since Thursday in the end a rude arrogant woman told my y wife to take my prescription elsewhere.
