Very frustrating. Relative needs home visit as housebound. Can't just make appointment, need telephone appointment (soonest available is in 10 days) to make the actual appointment. Just got text to confirm my appointment in 10 days....at the branch!!! This situation has only arisen due to a mistake made by Barclays in... read full comment
Always found staff very helpful
'Sorry we don't have a member of staff with a high enough IQ to open you an account. Everything is ran by Robots here because we're lazy.' Went to NatWest and they sorted me out.