December 2023 by L1mar 786
Friendly Staff..Great service.
November 2023 by Haatib Ghouri
Do yourself a favour and just avoid this place please, thank you ?
August 2023 by Raja Waqar khan
Very slow service doesnt matter if they busy or not they make you wait a very long time just to ask you why your there let alone getting your medicine. Make sure you have at least 30 mins to spare before you go to this pharmacy. It happens every single time I go. Just been waiting 10 mins no one?s has come to ask what I need. Just walked out.
December 2022 by Ashley Jones
Absolutely amazing service and staff are so friendly! Wouldn?t go to any other chemist after my experience here! **HIGHLY RECOMMENDED**
November 2022 by B 2025
Worst chemist in all of Rochdale. Only if you can rate them zero stars, then I would have. Always delivering a week later to when they receive the prescription, even when you hand in a prescription and there out of stoc. On this occasion there's only one item on the prescription, and its still taking them a week to order it in then deliver it. Rude and awfull customer services. Horrible delaying process. If they haven't got enough drivers and there's a back log of medicines to deliver, then they should advise customers of the delay, not false promise them it will definitely be delivered tomorrow. Tomorrow was a week ago, today I rung them up and they said we still haven't received it yet although it was ordered from the pharmaceutical medicine supplier a week ago. Now they tell me a week later to come pick up the prescription and take it elsewhere. Why did you take my prescription on day 1 and promise it to be delivered definitely the next day. A whole week delay of an important medicine a need to take now being delayed due to negligence and poor service. Its not the first time it's happened with this pharmacy. My repeats are always being delivered a week after the gp has sent them the prescription and there same excuse is, we have a back log because of covid. Why not advertise there's also a delay in delivering and ordering medicines in.I took my dad's prescription to boots, they only had half the items, they had to order the rest and the next day I picked up the remaining medicines without any delays. Just shows how cheap and slow service this pharmacy is.
October 2022 by Leena
Called them 30 times over 2 days as I needed a insulin pen for my brother, the staff on counter look depressed and never serves with a smile, just miserable, good job I?m changing service. Plenty of chemists who are willing to provide a good service.
April 2022 by ammer mohammed
Worst pharmacy in the world just as bad as the doctors upstairs ,stay away. Rude unhelpful and never have the medicine you need
March 2022 by Kim O'Neill
Negligent when ordering and receiving prescriptions even when it's detrimental that they are there on time for them to be taken regularly- this is every single time!! Phone is ALWAYS ENGAGED!! My poor mum suffers evey month. We will be changing pharmacies asap!!
February 2022 by Bubbles 2020
Worst chemist in all of Rochdale. Only if you can rate them zero stars, then I would have. Always delivering a week later to when they receive the prescription, even when you hand in a prescription and there out of stoc. On this occasion there's only one item on the prescription, and its still taking them a week to order it in then deliver it. Rude and awfull customer services. Horrible delaying process. If they haven't got enough drivers and there's a back log of medicines to deliver, then they should advise customers of the delay, not false promise them it will definitely be delivered tomorrow. Tomorrow was a week ago, today I rung them up and they said we still haven't received it yet although it was ordered from the pharmaceutical medicine supplier a week ago. Now they tell me a week later to come pick up the prescription and take it elsewhere. Why did you take my prescription on day 1 and promise it to be delivered definitely the next day. A whole week delay of an important medicine a need to take now being delayed due to negligence and poor service. Its not the first time it's happened with this pharmacy. My repeats are always being delivered a week after the gp has sent them the prescription and there same excuse is, we have a back log because of covid. Why not advertise there's also a delay in delivering and ordering medicines in.I took my dad's prescription to boots, they only had half the items, they had to order the rest and the next day I picked up the remaining medicines without any delays. Just shows how cheap and slow service this pharmacy is.
February 2022 by Kimboh
Negligent when ordering and receiving prescriptions even when it's detrimental that they are there on time for them to be taken regularly- this is every single time!! Phone is ALWAYS ENGAGED!! My poor mum suffers evey month. We will be changing pharmacies asap!!
January 2022 by Amir Alam
Good service. I usually get my medicines on time delivered to me. Superb!
January 2022 by Aa Bb
This is a plea to people. I beg you not to use Cohen chemist especially Nye Bevan house Rochdale. These people are so incompetent and negligent. They have put my life at risk. They refused to give me medication because they said they were closing, even though I rang them 40 mins before to tell them to have it ready and they agreed. They said it will take me some time but it will be ready. When i got there they said we are closing and we need to go home. I explained I am a heart patient but they didn't care. They then said we will deliver it. Now it's the second day I have no medication and it's still hasn't been delivered.My heart condition and health and well being means noting to them. Negligent people. They have duty of care to their customers but they have failed. I beg people to stop using these cowboys. Tried ring for 1.30 hours and no answer. NO ONE FROM HEADOFFICE HAS SPOEKN TO ME
December 2021 by Liz Thirsk
Missed morphine for dying man.Left phone ringing out for an hour before they closed for the weekend
August 2021 by Abdul Salam
Delivery service poor. Policymakers need to change their policies. I know it's a business they refuse to deliver again if miss the delivery
August 2021 by The Bill Payer
Good service. I usually get my medicines on time delivered to me. Superb!
