November 2023 by David Crewe
Great service from start to finish, friendly staff and explained everything and answered questions easily. I'm glad now that I'd already become a premium member and will take my car here for all future services and MOT'S. Thank you.Regards,David
November 2023 by Charris p
Very friendly & polite members of staff. Always quite daunting going to a garage but they made me feel at ease and explained everything very well.Thankyou guys x
November 2023 by Adeem Mohammed
Went in for 2 tyres and alignment. Looked after by Craig. A pleasure to deal with. Thanks
October 2023 by Graham Rohrer
Used to have my company car serviced here. Always good service so started taking my own car there.In recent months I have had a major service and 2 new tyres. Both times good work good customer service.Will be getting brakes and MOT done next month and will provide an update.
August 2023 by Adam Ali
Please do not use this garage.Bunch of incompetent half wits.Had an issue after a service and they were unwilling to help. ?It must of been like that before it came to us?Manager also lies through his teeth.Service: General repairs & maintenance
June 2023 by martin bill
Polite staff, kept updated, 2 hour turnaround.No vehicle valet like main dealer but similar pricing.Not sure what was done on electric service for £185.
June 2023 by Craig Horn
Brilliant service. Can't rate these guys highly enough. Highly recommended.
May 2023 by Shahzad Ali
I had my car booked in to check the brakes, once they had carried out their checks. I received the car with scratches all over, the handbrake was a lot higher due to them damaging a wire and the brake pedal was also spongy but they told me this was due to leaking brake oil but I didn?t see a problem before hand.Don?t bring your car here because the mechanics mess with other unnecessary components and damage the vehicle.Service: Brake service & repair
May 2023 by Sabina Shahid
Do not go here for your car serviceI paid £210 for a service and when taking to another garage for a check only 2 months later they advised me that the cheapest materials were used - in a bmw?£5 air filter, very cheap oil- the cheap oil has now messed up my timing beltDo not take your car here! Waste of money as I am now having to re do the service and having more issues with the car since this service !Service: General repairs & maintenance
April 2023 by Paul Stokes Heywood
Excellent headlight bulb fitting service. The lady who fitted my new bulb was friendly, efficient and professional.
April 2023 by Leslie Appleyard
Had a coil spring fitted, had to go back twice, to have it fitted correctly, they tried to say that there was nothing wrong with it until i showed them proof, will never go to halfords again. Are they real mechanics or just pretending to be.Service: Steering & suspension repair
March 2023 by Ben Urmston
The garage was able to offer same day assessment and next day repairs to my car, which was perfect for my schedule. The work was a bit expensive compared with smaller independents, but they had much better availability. The staff were pleasant and professional though.
March 2023 by Magdalena Zalewska
Hi, I was doing wheels balance a week a go, but they did only one wheel and charged me full price for 4 wheels. The other wheels was not balanced and they didn't even touch them! My car was still vibrating so I took my car to different garage and they sent me pictures that they didn't do the balance. Avoid this place and check what they are doing.Service: Tires
January 2023 by craig carla
The Good: The one bonus with dealing with Halfords is they have a support team in place. If you feel aggrieved by the attitude or service offered, this is a blessing, and I?m indebted to all those who helped resolve the issues we faced, including, Jo, Lezlee, Glen, and Dondray to name a few. But the star of this complete fiasco is Alan Grant, regional manager for Rochdale. From our first contact, we found him to be understanding, impartial, and amenable.The Bad: On the 12th of September, my wife took her car to Rochdale Autocentre after we discovered a hole in the exhaust back box. We were told that the whole exhaust needed fitting at a cost of £459.83. Following the work, my wife heard a knocking sound when starting the engine. I looked at the exhaust and saw a dint in the new back box too. The Rochdale manager ?mansplained? that the dint was just the way the exhaust looks. My wife put him straight. The manager then agreed it was a dint, but it wouldn?t affect the performance of the vehicle. Again, my wife didn?t accept this. The knocking noise was diagnosed as loose nuts that had not been tightened when the exhaust was fitted, and the damage to the exhaust ?sometimes happens in transit?. They finally agreed to replace the exhaust and tightened the bolts.21st of Nov: The car developed a thudding noise when turning into tight spaces at low gear. Not trusting Rochdale, we booked the car into Halifax to have the noise diagnosed. The issue was that the rear bush had slightly worn, and there was play in the joint. Solution: renew both lower suspension wishbone arms and renew both track rod ends. Cost: £512.70. The work was completed on 26th of Nov.28th of Nov we heard a rattling noise on and off while driving. This noise only began after the recent suspension work was done. The next day she visited Halifax and two people did a test drive and couldn?t hear or see any problems with the vehicle. That night, while driving home, the noise presented itself again.Having zero confidence in Halifax and Rochdale, my wife took the vehicle to an independent garage to have a new tyre fitted. The mechanic there diagnosed that the mid-section of the exhaust was moving up and down because Rochdale hadn?t secured it again! The mechanic also stated there was a leak where the exhaust went into the Catalytic Converter, and that Halfords had just put putty around the seal which had come away. A bolt used to secure part of the suspension (the same work Halifax had done) could be loosened too.My wife rang me on the way home crying, which prompted me to escalate this to Customer Services.The first regional support manager for Yorkshire came across as unsympathetic, never once acknowledging the stress all this had put us under, and was more interest in facts. So much so that I asked him if someone from the Manchester area could take this on. He arranged for Alan Grant to make contact who was warmer, open, and put into place a logical and fair approach. Alan had the car picked up from my wife?s work and taken to Middleton Autocentre to be assessed. He informed us that the exhaust was fitted poorly by Rochdale and was leaking in three places. He tightened the bolts in the suspension, and stated that the noise problem had nothing to do with the suspension, but was the front driver shock absorber.The Ugly: Overall, there has been a severe loss in confidence with the Halford Autocentre business. The original work carried out was handled with neglect. Rochdale fitted incorrectly an exhaust, not once, but twice! Fact. Halifax charged us for suspension work that left bolts loose. Fact. They also overlooked the genuine issue of the front shock absorber. Fact. We feel betrayed by Rochdale and Halifax, both of whom have tarnished the company?s reputation and besmirched the overall practices of Halfords. Hopefully, for those still reading, you will profit from our unfortunate experience, and find a nice independent garage who uses mechanics that are industrious, and whose branch managers care equally for profit as they do their customers.Services: Exha
December 2022 by Paul Burgess
Recently had some work done and they didn't disappoint. Job well done by professional friendly staff 10/10 ???
