April 2023 by Melanie Dobson
If I could give zero stars I would. I ordered two polo shirts for my husbands birthday. I received an email to say my items were despatched. Both items were listed on the despatch note on the email. I then received an email from Yodel to say what time they were delivering my parcel. I was in when they delivered it and when they handed me the parcel, I thought it looked too small and light to have two shirts in, and because the packaging was not JD Sports branded packaging I thought it must be something else. When I looked closer though the sender address was in fact JD Sports. I immediately opened the parcel and lo and behold there was only one polo shirt inside. There was no paperwork/invoice at all, just the one shirt. I immediately reported this using JD Sports online form. Customer Service replied and basically after going backwards and forwards told me my order had been picked, packed and delivered and that both items were packed together and so they were not willing to discuss the matter further as they believe they have fulfilled their end. They just directed me to contact my payment provider to see if they could help. Which causes me, the customer, extra work, undue stress and a husband with a missing birthday present. I ordered online and paid upfront. I stayed in and took delivery. The parcel did not look to have been tampered with so if when I open it there is only one item in there instead of two, then surely the error has occurred during picking/packing this order? Items don?t just suddenly jump out of sealed packaging and disappear. Customer Service will not resend the shirt, nor refund me. So I have no item and financially out of pocket for something which is not my fault. All they keep saying is to go back to my payment provider (which I have) but this is still unacceptable. I feel like I have been ripped off and scammed and they don?t care. They clearly need to take a closer look at what is going on in their picking/packing departments as there is something untoward going on as mine is not the first complaint like this on here recently. Unless they are aware and are just happily ripping customers off. BEWARE!! Do not use this company!
April 2023 by GMerc
For a big company maybe you should invest in a delivery company that can actually do their job!
March 2023 by Emmanuel A. Oginni
Wonderful place to work. Equal opportunity employer..
January 2023 by Jason Smith
Security are extremely helpful and help you as much as possible the warehouse staff were friendly and helpful
January 2023 by Abdul Tayyeb
Don?t know how this company is running with lot of unhappy customers and bad working condition and other scandals.
December 2022 by Richard O'Sullivan
Online job interview,needed to visit Rochdale to show documents to start next shift(already done online)Many people that worked there at the entrance,not able to get in(smart cards not working).5 people told me they were looking for another job,as this happens every day.Asked to fill in a questionnaire about health and safety and a new application.I already did this online.I wouldn't bother,they recruit all the time,because people don't stay very long.Time wasters.
December 2022 by Jason Bourne
If I could give no star review I would!!!For a company that prides itself on mental health awareness?in the past 2 years there has been 3 suicides?management think there judge jury and executioner?the racism in that warehouse?is beyond a joke!!! Human resource team don?t care about issues?low key bullying and harassment on a daily basis? from power crazed managers!!! Anything too avoid bad publicity and keep there investors happy so the big wigs get there bonuses!!! While employees get treated like second rate citizens?They harp on about diversity and saying no too modern day slavery? but this is a place of the voiceless majority?the land of false promises!!! Channel 4 documentary needs round 2
December 2022 by eduard sultanu
??????? I was asked by one of the shift managers to get with one of the boys to get trained.that person he didn't know any English...so I went to the manager and ask for someone who can help me to understand and he answer was what language do I speak ???? stay away
December 2022 by Kiaya Cunliffe
It's not a review it's just a random chance someone would be willing to help.. I understand confidentiality etc but please.. my husband jordan Brooker has been searching for his dad for years now, we have been told he either did at some point or is still working there (rochdale jd warehouse).. his name is John payne. If anyone could either reach out to me i am kiaya brooker on fb with any sort of information or if you know him just possibly let him know.
December 2022 by Nelson Mukwakwami
JD Training Champions are exceptional. Friendly staff and good culture almosot rare.I wish for a facelift of the the interior to match the brand
November 2022 by Sal Thistleton
ITS SHOCKING! ....WOULDNT GIVE NO STARS?UNPROFESSIONAL?NO PEOPLE SKILLS?DON'T GIVE OUT RIGHT INFORMATION FOR START DATES AND TRAINING.?NO COMMUNICATION SKILLS?CALL YOU A LIAR WHEN YOUR TRYING TO SORT OUT THE MESS THEY STARTED DUE TO NO COMMUNICATION.?VERY BAD ATTITUDES?THE PLACE IS LAUGHABLE!JOKERS IN EVERY LEVEL!?OFFICE STAFF NEED RETRAINING ON HOW TO SPEAK TO PEOPLE.?MEET MARKET?TIME WASTERS.VERY POOR QUALITY IF THEY CANT SEND OUT INFORMATION THATS NEEDED POINTLESS PLACE TO WORK FOR AS THEY NEVER MADE ANY OF IT EASY WASTED MY TIME AND PETROL FOR WHAT INCOM PISTONS PEOPLE WITH NO LIFE SKILLS.
November 2022 by Sal_Jay Me
ITS SHOCKING! ....WOULDNT GIVE NO STARS?UNPROFESSIONAL?NO PEOPLE SKILLS?DON'T GIVE OUT RIGHT INFORMATION FOR START DATES AND TRAINING.?NO COMMUNICATION SKILLS?CALL YOU A LIAR WHEN YOUR TRYING TO SORT OUT THE MESS THEY STARTED DUE TO NO COMMUNICATION.?VERY BAD ATTITUDES?THE PLACE IS LAUGHABLE!JOKERS IN EVERY LEVEL!?OFFICE STAFF NEED RETRAINING ON HOW TO SPEAK TO PEOPLE.?MEET MARKET?TIME WASTERS.VERY POOR QUALITY IF THEY CANT SEND OUT INFORMATION THATS NEEDED POINTLESS PLACE TO WORK FOR AS THEY NEVER MADE ANY OF IT EASY WASTED MY TIME AND PETROL FOR WHAT INCOM PISTONS PEOPLE WITH NO LIFE SKILLS.
October 2022 by sangeen khan
Very poor first day impression. It seems like a prison. Employee-related behaviour is unacceptable. Additionally, security guard behaviour is unacceptable. 0% recomended.
August 2022 by syed Arshad
Amazing work place i too enjoy in here
July 2022 by Bob Eccles
From previous thread..................If this is the biggest distribution centre in Europe, why do they penalise hauliers by refusing pallets when it's their supplier that's made the error. Why not just accept everything, inform the supplier to collect the unwanted goods, and don't pay for the unwanted stock. Not rocket science is it? Coming up to three hours now, and we need that trailer empty!!
