October 2022 by maria ahmad
Staff has noanners to deal with the customers. Branch is like a fish market. People are hooting at each other. Staff namely Tracy is extremely rude. Instead of apologising for not able to provide me required information insisted that I cannot advise her and didn't listened to my matter at all. I am with this bank since 14 years, paying mortgage every month. Thinking to leave lloyds because of today's experience. Really upset....
January 2022 by Idam Othniel Okoh
One of the best Banks in Rochdale. Good customer service. Located at 58 Yorkshire Street, Rochdale, OL16 1JP. Their services are top-notch. They are tech-alert in keeping their customers safe both online etc. Very difficult for the fraudsters and scamers to break through the accounts of their customers.
July 2021 by Rud Ab
Staff is amiable and attentive, always pleasure to deal with!
July 2021 by Kabir Ahmed
Excellent customer service
July 2021 by Shaban Nazir
I have been a business customer of Lloyds for a number of years and have mostly visited the Rochdale branch for banking purposes. I have always found the staff in Rochdale to be very proffesional and friendly. Big shout to Gill, Sharon, Sandra and the rest of the gang. Keep up the good work.... you guys are always very helpful and a huge credit to the branch. ? ?
July 2021 by Jamal Wasim
I use Lloyd's bank Rochdale for personal and business banking and it is hands down the best bank for both. The customer service is great, fast and efficient and the staff always go out of there way to make sure you have what you need. I would not bank anywhere else. Thank you for all you do :)
July 2021 by xuri munez
Fantastic place, dont live locally but work in rochdale and now will only use this branch. Dealt with the branch manager on numerous occasions and have left very pleased with the service every time. 10/10 =)
July 2021 by Rachel Fairless
What a fabulous branch. Staff are incredibly friendly and helpful, always willing to go the extra mile. I wouldn?t choose to bank anywhere else.
July 2021 by Garry Smith
It's a bank what is there to say but the staff are helpful and friendly
July 2020 by NoMan SaQIB (Dexent Gujjar)
Excellent customer service and staff are very friendly
July 2018 by Jakub Rosinski
Excellent customer service. The interior of the building is also outstanding, with comfortable and cozy seating and nice layout. Staff are very friendly, and will always try to aid in sorting out any issues or problems.
April 2018 by Siraj Mazher
Nice bank, usually busy. Get seen to quick but have deposit machine to (think it takes up to 50 notes at a time and can take cheques). Service is "excellent* or that's what they want you to say (if you know you know). It's a shame Lloyds Bank seem to have shorter operating hours compared to other banks. They even close early on Saturdays!
March 2018 by Jakub K Rosinski
Excellent customer service. The interior of the building is also outstanding, with comfortable and cozy seating and nice layout. Staff are very friendly, and will always try to aid in sorting out any issues or problems.
December 2017 by R H
Hands down the WORST customer service I have encountered in all my 20 years. I was made to wait for a shocking 13 minutes only to be answered by some useless 'assistant' who continuously murmured. At the end of it, after following her instructions I was told to go to the branch!!!! The audacity they had! I brand the customer service a disgrace to the company and in dire need of improvement.
July 2017 by Dale Glloyd
Excllent coustomer service by the assistant manager at the rochdale branch i was panicking about having the correct id but he was more than reasuring that my provisonal driving lincence was more than ok thanks again diddent catch his name ����
