October 2023 by Golden Horn
Today was my first visit to this branch. I needed to make a deposit, pay for something online and transfer some money. Emily was the most patient, knowledgable, friendly associate and I felt so happy that she helped me and explained so much to me. Also, an ATM inside the lobby. Thank you!112, 114 Yorkshire St, Rochdale OL16 1XN
September 2023 by Liaqat Chow
WHY THE HELL IS THIS BANK CLOSED ON A SATURDAY?!?! CHANGE UR TIMINGS PLS!!
May 2023 by Julian Gill
Absolutely brilliant building society to save money in
December 2022 by Umer Hussain
Best bank ever
December 2022 by andrew nightingale
Called into nationwide Rochdale with a view to transferring my current account . Got to say that the customer service portrayed by Allison who dealt with me was first class
September 2022 by Andy Lord
Seems to now be run by a lazy branch manager. I was at the branch at 8:45am ready for it to open at 9am as i needed to transfer a large amount of money for a house deposit. On entering the branch i was greated by the branch manager who asked my why i was there. I expalined why and was told "dont you know you can do it online". I said yes i was aware, and was then looked at in disgust as to why i was in branch. The casher was really helpful but it turns out that he then had to send the request to the branch manager to aprove the transaction (seems she didnt want to do any work). 1) its my choice as a customer if i want to do it online or go out of my way to come into your branch. 2) the brach was dead at that time and by me choosing to come in keeps your branch open and you in a job! How about just accepting thats my choice and being helpful and nice about it.
September 2022 by Andy ?Da7thSon? Lord
Seems to now be run by a lazy branch manager. I was at the branch at 8:45am ready for it to open at 9am as i needed to transfer a large amount of money for a house deposit. On entering the branch i was greated by the branch manager who asked my why i was there. I expalined why and was told "dont you know you can do it online". I said yes i was aware, and was then looked at in disgust as to why i was in branch. The casher was really helpful but it turns out that he then had to send the request to the branch manager to aprove the transaction (seems she didnt want to do any work). 1) its my choice as a customer if i want to do it online or go out of my way to come into your branch. 2) the brach was dead at that time and by me choosing to come in keeps your branch open and you in a job! How about just accepting thats my choice and being helpful and nice about it.
June 2022 by Francine Grey
Staff are very friendly.Always ready to help. Never really had to wait very long.
April 2022 by Peter Heap
Very good bank, with great products. They have stuck by me and so I will stick with them. Their staff are always on hand to help me should I ever need help. Would recommend them to everyone.
October 2021 by Asif
Louis you?re a star. Went in to the Rochdale branch to get my 16 year olds? child passbook account converted over to a debit card account and Louis explained all very well and had us walk away in 20 minutes all done and dusted. Thank you !!
July 2021 by Farah Ali
Friendly staff know you by your name like all banks some times are busier than others so you have to wait longer then done an excellent job in lock down remaining open and looking after the customers.
July 2021 by G B
Friendly staff, good place for financial services.
July 2021 by Ste K
Closed Christmas eve wot a joke really messed my Christmas
July 2021 by nathan tordoff
Helpful and friendly staff 5*
September 2020 by Stani Tretch
Waiting times you could be there for ages slow service
