December 2021 by gem pantera
Went in today to get our son a new phone and contract . Served by a very polite worker named Taz who couldn't do enough to help us.Really quick easy transaction , listened to what we wanted and we were done and dusted within 40 mins .Can't complain at all ...Really clean shop and friendly happy to help staff , would highly recommend.Thanks Taz for a really easy smooth transaction.?????
December 2021 by DAN
Wanted a new phone - had to wait for them to come in stock and they would phone me and promised to put one aside, 1 week later phones rings and I get let down, rather poor service especially when staff recommended I shop elsewhere for one and wasn't keen on getting a sale for o2 who I've used for years and wanted to stick with.... Off to EE it is!! No alternative offered no apology for waiting a week to be let down nothing ... Think staff need training here they really can't sell!!
December 2021 by Manav Desai
Don't go O2 ever!!! Rudely staff please go to EE or Three or Vodafone but here not, i purchased mobile phone installment plan and O2 network is disgusting, I was visited this morning and asked your network line Is not good and they says to me do you want end your contact if yes then need to pay for contract end fee because we can't do anything, I said I don't want end but if O2 network line is not good what's point I bought mobile phone here.My friend purchased from EE mobile phone installment they network was excellent they said my installment was finished and I purchased another data plan from EE for only network line excellent and I purchased from o2 main reason my data plan and If line not good what's point plus staff is rudely.If you want to go O2 that's fine but if network is not good what's point plus staff is rudely talk.I suggest go to EE, Vodafone, Three.
December 2021 by John Smith
I was only dropping in to get some Info for an elderly friend service was ok but due to previous experience i would not use them again
November 2021 by Emma Ruth Chadwick
Can't fault dealt with my issues straight away great customer service and explained everything even though was busy at the time.
November 2021 by Syed Omar Faruk Towaha
I like the little shop. The lady was friendly and told an estimated time when I can get the new iPhone 13 pro max which was earlier than the official apple shops.
July 2021 by Lila
I came into the o2 shop in Rochdale just to enquiry.. & Met Rick & Shannon & his fabulous team.. who upgraded me to the phone S21 Samsung what I wanted & got a great deal..So thanku Rick & Shannon & jess & Taj / Abdeel.& Emily.. so come to this shop & be Wowed by this team..One Happy Lady.. ?
July 2021 by Steven Gratton
Can't thank Rick enough for what he did for us , couldn't get anyone else to help with my problem but Rick at Rochdale o2 shop bent over backwards and sorted the problem I was having with my watch would recommend more stars if I could thanks again Rick
July 2021 by Russell Wylie
Excellent support with a phone query.
May 2021 by Joanne Baker
My hubby is a gentle soul. He was completely ridiculed by a staff member couple of days ago. I saw it with My own eyes. Rochdale store. It was horrible, and the Manager was no help.
September 2018 by Marilyn Purdy
Didn't seem very interested. Went to Vodafone and signed up with them.
August 2018 by simon nolan
Best customer and guru services was 10 out of 10
June 2018 by David Wood
Very helpful place the staff was helpful has well
April 2016 by Jafar Abas
Good friendly welcoming staff. My issue is that there are mostly queues and lack of staff. This is poor customer service in my opinion.
