January 2024 by nick holt
Terrible opening hours during the week not ideal for most people. Helpful staff though. Maybe you could look into better hours for me.
December 2023 by sam hart
Can never get someone on the phone
December 2023 by Peter Susa
I supported them when they went on strike: more fool me! I hiked up to their depot to collect a parcel. It was lunch-time, but it was closed. Is it just me? Lunch-time is THE time when most people are free to collect their parcels. The Royal Mail management is incompetent. The only thing it can deliver is a sucker punch to the rest of us.
November 2023 by Smn B
why such stupid opening times really? people are busy and cant be messing about, by the time you get there and form the mass of queues in the overfilled parking it closes again.
October 2023 by Paul Smith
Hopeless .can't fill a card out just says on it's way back to the office and nothing else ?
September 2023 by Michelle Halliday
Royal mail are so NOT customer focused, Ainsworth Street Depot is open at such inconvenient times now it's just not considerate for people who work and don't work in the area to get back to collect a parcel, the car park is always full, the staff are nice but it won't be long before this depot is closed permanantly to the public!The company is not run properly as a competitive business should be and they should be beating the competition hands down or I'm afraid it won't last long.MUST TRY HARDER ROYAL MAIL
August 2023 by Peter O'Donnell
The opening times displayed online vary magnificently from reality.This pages states it?s open currently which it is not to the public.8-10am then 4-6pm seems to be the normPlease get the times of business displayed correctly for us so we don?t have wasted journeys.
July 2023 by Hilary Thomas
Still waiting for a tracked letter three weeks since payment of just under £3. An official document that has now run out of time to submit. A shocking service.
July 2023 by Awaise Tahir
Never open with the times they have stated on the door. Been twice after work before 7pm closing time and the gates closed.
July 2023 by Jacqui Kirkby
Update your opening times! I have just walked to the office to find they now open for just 2 hours in the morning and 2 hours late afternoon.
May 2023 by aysha parveen
They stole my parcel. They delivered a parcel that wasn?t even mine and put my details and label on the parcel along side the other person?s label! I?m trying to get thru to customer service but no one?s helping me telling me to wait for ages for something I need asap. WTH am I supposed to do now with this other person?s delivery? And where the hell is mine?
May 2023 by katie sanderson
The staff were lovely and helpful. Resolved my parcel issue straightaway. Amazing service!
May 2023 by Ralf X
I have been working with Royal Mail since the beginning of the pandemic and I cannot complain, the service is efficient and very affordable for my pocket
May 2023 by Jose Rafael Mendoza Plasencia (Ralf X)
I have been working with Royal Mail since the beginning of the pandemic and I cannot complain, the service is efficient and very affordable for my pocket
March 2023 by Jamie Butterworth
Went above and beyond to help get me my girlfiends parcel who required the items after an operation the staff member was brilliant and a total asset to the company
