February 2024 by Dave Stagg
Why doesn't it open on time ? Always late !
December 2023 by Pauline C
Excellent service, even sends me a message when my (large) prescription is ready ?
September 2023 by Bobzy Bob
'Customer Service is such integral part of our business and one of our main aims at Superdrug is to ensure that we give you a great service and an enjoyable, pleasant shopping experience ....' (this is an extract from Superdrug's Customer Promise which some staff appear not to follow. I've been served by a particular member of staff recently and as well as on previous occasions and each time find them uncomfortable..... no smile, no pleasant greeting and my purchases slapped down on the counter as if they're in a bad mood. I leave the store annoyed by their behaviour and it ruins my mood too! I understand it can be a demanding job but it's a customer focused one. Please Rochdale branch, brush your staffs up on the good customer service that the company promises.
September 2023 by Dawn Harrison
Great new store ,gud deal 2 for 3 offers and reasonable prices, and good quality service
July 2023 by Abeera Ali
Lol the staff is very rude and unprofessional, mainly the white girls. They always give you dirty looks when serving at the till! No customer service at all.
May 2023 by Carlton Buckley
Daughters' ears pierced by fantastic helpful staff.
May 2023 by Nicola Potts
Very rude staff! they need customer service training . I will not shop in there again . They followed my daughter and her friend around the store staring and laughing at our children. They made them feel very unwelcome , I?ve never known such rude staff in all of my life . When i commented to the girl on till how rude and shocking the other 2 members of staffs behaviour has been to the children whilst in that shop she clearly didn?t care . She then started being very rude with me saying I shouldn?t leave my 12 year old unattended then ? I?m sorry I didn?t realise my 12 year old daughter would be bullied by 3 members of staff whilst I wasn?t with her for 5-10 minutes . Then one of the other staff came over so I had two of them being extremely rude to me in front of other shoppers . I used to work in Superdrug a few years back now and I never saw any member of staff behave the way they have today with customers. I am not one to complain usually but these girls working in this store are completely rude and enjoy a bit of bullying going off what I have witnessed today. Not happy customer at all!
March 2023 by kitten incognito
OK, nothing good, or nothing bad to report.
March 2023 by Alam Hussain
Rochdale store has excellent customer service.
March 2023 by Andy Yates
Always a great store , very nice staff , good place to shop , not bad deals , although we would like more
March 2023 by Jacki Ferguson was wild
Brill sale
March 2023 by Sarah Khan
Stores ran by idiots, after the security alarm went off one member of staff just stared at me for a good minute or 2 without saying a word. I then showed her my receipt because she was clearly clueless then said I can go then shouts "wait come back" just for another staff member to do the exact same thing. Thank you for wasting my time!
March 2023 by Kath Wadsworth
Quite nicely set out to be able to find items you are looking for
March 2023 by kim shirley
Had just what we needed.
March 2023 by cheryl squire
Was able to get what I needed, staff very helpful
