October 2023 by lisa worthy
Have been here for quite a number of years for my eyecare, always been excellent. But just very recent had to call in because my glasses broke. The staff did not seen to want to help. Needed to find new glasses asap, none of the frames on show suited me , all i got was you'll have to go somewhere else. My last pair was out of the drawers at the front, they didn't even want to try to help. So i left.
October 2023 by Hamza XD
the lady at the front desk slapped me and said ?if you can?t see, why don?t you just get new eyes?? i cried for 3 hours after that. overall it was a decent experience.
October 2023 by Jason Hollis
Superb customer service from start to finish. Keep up the good work.
September 2023 by Hafsah Majeed
This 5* is for the staff member Samah.She was amazing. In 23 years of my life i have not experienced such customer service like i did with Samah. She was so understanding, talked me through every step of what she was doing, i booked an emergency appointment - my usual opticians is specsavers but im considering moving to Vision Express. Samah was so helpful & the most sweetest girl. Best of luck Samah i wish you nothing but the best in your career??
July 2023 by Sally Modrick
Great service ,checked my eyes thorough ,put my mind at ease
July 2023 by Isabel Cuzanda
Always when I get there is amazing, they take care about all my family for years. I highly recommended that store if you need take care about your eyes.
April 2023 by Joe Corrigan
Huge shout out to becky ? excellent customer service and got me booked in quickly. Enquired about contacts and she told me all the details I needed.
March 2023 by Chloè Millin
Was in and out in less then 20 mins ! Always great service
March 2023 by David Naylor
Went for eye test on Friday, prescribed new glasses. Ready to collect on Saturday, Really impressed by speed of service.
February 2023 by Paul Williams
Went in here today for an eye test.Very thorough process with excellent, very friendly staff from the eye health tests, to the optician and the after care staff.Martin was particularly helpful.Well done all. Happy customer.
January 2023 by Mary Carrigan
Excellent care and explanations and advice. Did not try and oversell but very good customer care
December 2022 by Katie
I have attended the store twice in the last 6 weeks and I just wanted to express how helpful, professional and friendly I have found the whole team and nothing has been too much trouble for any of them. First class service, thank you!!
December 2022 by Martin Black
Great staff , knos there jobs, friendly, warm welcome made me feel relaxed
December 2022 by Ann Sidhu
I had a very thorough examination and was very happy with the service provided. Z even rang my surgeon for more info. Couldn't ask for more.
December 2022 by Joanne Crabtree
Lovely staff,Seen straight away. Also helped with me my frames. Highly recommended
