December 2023 by Symeon Hoines
Shocking service, I don?t see how all these ppl who give 5* ratings can really know,My wife and I were on the phone for at least 10mins and nobody picked up the phone yet, there were staff in and it was still open.They gave us out of date medication, and blamed it on the computer software, saying ? that they did not know how it was that it had that date on, it must be down to the computer, but ignore it because it will still be fine to take? ??Cannot believe that medication that is out of date is still ok to take.Then when it was mentioned that the phone seamed to not be working, the member of staff snapped at me, and said ? no it won?t it?s internet based so ? this is ridiculous considering that ppl are trying to get the medication that helps them in life.What a joke, I will be taking this higher and complaining because this is not acceptable, and in the mean time I?ll be getting our medication from else where. What a lack of respect for ppl in general and for other ppls lives, what has this world come to.
October 2023 by senzeni kahari
I ordered my medicines about two weeks ago until now i haven't received my medication i don't know what to do anymore because right now all my drugs were finished a week ago putting me in danger since i have a heart condition
August 2023 by Terence Windsor
Wast of time, the service provision is NIL.Do not try to speak to them over the phone, as they just let the phone ring out and then hang up.If you are ill, do not visit this establishment, ring 111 for promt attention and help with emergency & repeat prescriptions.
December 2022 by Waller g
Very attentive service.
November 2022 by Susan Telles
I wish we had the experience the 5 star reviewers gave. We used to feel the same but it is bad! They don?t do blister packs recommended by doctor. They regularly fail to deliver needed meds to a housebound disabled patient. Repeatedly asked to knock hard and wait or to put in an outside cupboard or put through the door. Not done anything except card through telling her to collect after 4:30. Come on! Who needs home delivery? Those incapable of collecting.Totally sick of this and trying to effect any change. Complaints not acted upon. Changed pharmacy to one rated over 4. Instead of 2 for Well on Elizabeth St
November 2022 by Kate Scoltock
You don't want to know. But please don't phone as they can't find it, even when it rings for 20min or so.You will be better using 2 tin cans and a piece of string. Goodness knows what they used 70years ago.
July 2022 by Mike Atkinson
Never answer the phone.
July 2022 by Samantha Goodhew
Great that it's round the corner from me, but slow service is the only problem.
July 2022 by A Happy Hammer
They work hard (some not all), it needs to be bigger and more responsive.
July 2022 by Zaz
Less than one star. Never answer the phones. Unorganised staff. Useless
February 2022 by Brad Tandelbum
Great staff always happy, respectful & helpful. If you want or need to talk they have a private consultation room and they are always very discreet. I?ve been using this Chemist 20+ years as well as all my family & friends. Don?t get me wrong a few things have occurred over the years however it?s been because of issues with the prescriptions from the doctors. I would definitely recommend this Chemist to anyone & everyone. ???
February 2022 by bill power
Absolutely fantastic pharmacy. I order my medications 7 days before I need it and I get my text as soon as its ready. They are very under staffed but you can only blame the people running the company for that. Thanks to all the staff at Elizabeth St.
February 2022 by Simon Dean
Nothing short of excellent! To work though covid and still be so helpful pleasant and going above and beyond to sort my sons medication is something a thank you never would be enough!! I'm forever grateful! Each and everyone of you are amazing!!!
February 2022 by Peter Shaw
Got home unpacked bag of tablets noticed one item not in bag rang them they said come back so they could check I went back told him I had put tablets in medical box and an item was missing .he said he put them in bag go back home and check .I said why go all the way home again when I no the item was not in the bag.i think he thought I wanted an extra box of diabetis tablets . He reported me to doctors. Worst chemist going meds never ready. slow service que s outside in all weather for iup to 30mins in all weathers
February 2022 by carol jones
Brilliant pharmacy and great customer service. Dispenser is very helpful and caring, always happy to help. Overall a great chemist and I would recommend it.
