December 2023 by Sohail Akhtar
Staff is robbing people. I ordered £10 stu, f and they charged me £25 and then they nevansweredwer the phone .. They should be ashamed
December 2023 by jonathan Boswell
Decent pharmacy would be better if they actually answered the phones when you ring them and when you ask why they don't answer they say there busy but not one customer was in there and there's about 7 of them behind the counter
December 2023 by Emma Roberts
Ridiculous wait, the staff stare at you like you're a problem and don't realise you attending that pharmacy is keeping them in a job!
December 2023 by Gulshad Bi
I went there yday and today. The pharmacy is ridiculous and the staff are non helpful at all.Yday, I was advised to go across the road to pharmacy's walked over 8 -10 and finally reached pharmacy who told me you need the cavolon cream prescribing by doctor and can't get it via the NHS maternity. That was a waste of time. Today I returned with the prescription and was told to wait 10 mins rather took 30 mins and still wanted me to wait for more longer. I told him I want it back so dont bother.
November 2023 by DAN
Really good pharmacy, even open weekends, well rated 10/10 for customer service and product availability.
September 2023 by Gareth Evans
I dont know how you can wait for 10 minutes and staff just to look at you, no acknowledgment that you are there, no ?I?ll be with you in a couple of minutes?. And then just say who?s next? Please isn?t a difficult word to add to a sentence and goes a long way to good customer service. This isn?t just a one off. Staff just wonder round in silence without a smile or hello! Very poor service
July 2023 by P
Every weekend when I go to th pharmacy it's pretty much the same.e lads, who always deal with me with professionalism care and dignity. Unfortunately I can only give 5 stars and they do there jobs with smiles on their faces, a real credit to the pharmacy??
July 2023 by Courtney Mcandrew
we do answer every single phone call physically possible, we do not have a queue system on our phone line it will just ring out we are not ignoring anyone. We do not appreciate being verbally abused for something we cannot control?
July 2023 by plateholder
They never EVER answer the phone. Been trying on and off all day just to check if a prescription is ready. So annoying
July 2023 by Babs Davies
Never answer the phone even where your in the shop, a complete disgrace
March 2023 by Eugene Warrener
Very helpful and professional service. Needed a BP Check which they helped with and advised afterwards on the results. Thx for your kindness.
January 2023 by Pauline Graham
Dreadful chemist. Rang them 12th Jan, to order prescription & was told it'd be delivered 19th. Rang them 20th to be told doctors haven't issued it. Rang doctors & they said it was issued on the 17th. Rang chemist 10 times, no answer.
December 2022 by Tim Matthews
This chemist just refuse to answer the phone, many times I've had to repeatedly go in the chemist rather than just phone to see if prescription is ready. Family member is now experiencing the same issue: Dr has referred for a phone call which never happened, so relative has had to try & contact them. 23 attempts & still nobody will pick up the phone. They can't get Dr's appointment, 9 hours in A&E and now not even the chemist is available
December 2022 by June Duffy
The chemist needs to shut down appalling service staff are rude never answer the phone no member of staff comes to the counter to serve customers waiting time is ridiculous can never find scripts not very helpful at all ?
December 2022 by Mohammad Azam
Waited 30 minutes for a prescription. People who came after me we're leaving before me. They didn't answer the phone prior to me turning up and the pharmacist was the slowest I've ever had to deal with. No point opening late if your going to work at half the speed.
