November 2023 by Kath Darsley
I can always find what I need here
July 2023 by cathy rooney
I ordered something on click and collect. They say they rang me to say it had arrived but couldn't get through so left no message - no call history on my phone. It then took them 22 days to ring me again. When I raised the length of time it had taken they were defensive and unapologetic. Poor customer experience and altogether took 30 days from the order to being told my item was there.
June 2023 by Beverley Symes
Staff very welcoming a good choice of clothes
March 2023 by Jan Woodman
Disgusted at the customer service at HO. I had 30+ bonus points to use, went to place an order and told they had been deleted! Apparently they discontinued them ! Told I should have received an email about it, also it was on the website from September, meanwhile I have ordered 4 times since September and never saw anything about it. Was in the stores, but I order online as they closed my local store and I am disabled. Twice I phoned and twice they refused to give me an address and phone number for the CEO and put the phone down on me.
My order was going to be for £48 so a £4.80 discount. They would not even consider a goodwill gesture of that amount, despite ordering almost £300 of goods in the last six months. Well Bon Marche you have lost a good customer that spends a lot of money. Your loss, more money in my bank account!
February 2023 by Margaret Evans
Usually find something to buy on the odd occasion I get to Sale.Shame Stretford branch closed.
June 2022 by Helen Winstanley
Always a pleasure to visit Sale bon marche wide choice of fashion and the staff are always friendly and professional.
June 2022 by June Nightingale
Feeling disgusted went to Lichfield shop picked a body warmer I liked the one I picked up had no price on it so checked another said £20 when I went to the till they said the price had gone up to £22 and they thought they had taken the original price tag on it off them all I still bought it as it was just what i wanted but will be very careful in future as I felt like I had been conned shoppers beware
May 2022 by Andy R
As always, a wide selection of quality clothes beautifully presented by friendly, helpful, knowledgeable staff.
March 2022 by Christine Bingham
Always find something that suits....and affordable.
January 2022 by Lesley Locke
Lovely shop, lovely staff. So nice to be able to try things on before buying.
December 2021 by C M A
It's a good place to shop but not holding much stock hence usually if not on display they can order it for u that takes time to get the item...Stretford mail Bonmarche shop was way better.
October 2021 by barbara dwyerbar
There were more new items than last time. My friend bought 2 items and she was very pleased with them. I definitely think it has become a much better shop and will call in often.
September 2021 by Vicki Long
Love this shop lovely choice
July 2021 by Jane Mcfadden
Very polite staff and I like some of the clothesHowever the jeans always go sagging around the hips area. They look perfect in the fitting cubicle and they great. But very soon after buying they say. I'ts done it about 4 times with jeans I've purchasedEvery thing else is greatI hope this Sale store doesn't close.
July 2021 by frances Beeley
Short of some items and cant order more because they may be closing down in June or july so short of decent clothes shops in Sale.