March 2024 by Daniel Knowles
Can't fault them at all. Always greeted with a smile and they know me by name. The owner and staff are friendly, helpful and always quick to sort out what I need. Highly recommend this pharmacy.
December 2023 by Anne Southgate
I am seriously so shocked and disgusted at how rude the people are here.
October 2023 by Jane Goodier
I can't praise the staff here enough. From Patsy on the counter, to Lorna Scott who came round to me one evening at home when I was struggling with my new Libre Freestyle diabetic sensors. Liam is a fabulous pharmacist. They are all non judgemental and make a great team. Thank you.
September 2023 by Kal
The staff are often rude to my mother. They constantly cut her off when she is speaking. Their attitude towards her is appalling. She is disabled and doesn't drive, and more than once they have asked her to walk to collect her prescription.
July 2023 by Gill Leng
Have been using Hugall?s for years, as have my family. Always been fantastic, proactive (suggesting flu vaccination when available), and do their best when very busy with worried customers who need advice or medication. Think there?s a lot of misunderstanding about how the NHS works (or doesn?t) and community pharmacies, including Hugalls, unfairly get a lot of criticism. Staff are human beings too and the team here provide a great service
June 2023 by Danielle Wilson
Here?s his an experience I never thought I?d have with this chemist due to last owners?..But this new young man who has took over now I was in a state thinking I couldn?t get my medication as my doctors sending me the wrong amount every month and my new pharmacy not being able to deliver after the bank holiday weekend I rang the chemist in quite an upset mood stressed and struggling as I haven?t had my medication a week already this man did it for me he got it me in less than 24 hours on a bank holiday weekend I can?t thank you enough honestly x
June 2023 by all done
Used to be great but gone down hill last 6 months. Can never get through on the phone and the last 3 times I've rang very abrupt on the phone when your quite ill the last thing you want is to be spoken to like your dirt. Disappointed been customer for 30 years moving to new one.
May 2023 by Trevor Garner
Friendly staff and prompt service.
May 2023 by rexatron
Caring staff and such a great help and always go above and beyond with advice when I don't get the opportunity to speak to my GP. Would recommend using them, and are open Saturdays!
April 2023 by Cardiff Bay
I had to collect medicine for my 3 years old. Reached store just at 18:00 while they were closing. Pharmacist was kind to stay back and help with medicine. Thank you.
April 2023 by Marco Carboni
Nice staff very frendly
April 2023 by Russ McCulloch
Absolutely first class service. The pharmacist and his team extremely helpful. His advice and help second to none.Highly recommended
March 2023 by Sandra Chadwick
Having travelled almost 200 miles I realised I had forgotten important medical information. I visited Hugall's Chemist and their pharmacist sat with me and explained, patiently what I needed to know. A lovely young man who put my mind at rest. Fantastic service and a HUGE thank you to you.
December 2022 by Frank Tomlin
Very helpful at all times, well managed shop, along with good customer service from all members of staff, always willing to help if required .
December 2022 by Jacqueline Abbas
Gone down hill since sale of businessI?ve had months of going back 3/4 times for scripts items I seem to have are always unavailable blows my mind when all other chemists have stockI?ve now changed chemist