November 2023 by Robert Beaubrun
I got my issue sorted in good time. Staff were pleasant and helpful
November 2023 by Chris Mercer
George and his crew are splendid informed and unflappable unlike several of his customers including me! Plenty of space to park which is a major benefit.
October 2023 by Lesley Kinsella
I have used the Sale depot for over 30 years, Scott was the manager then, and now George. Always given excellent service and advice.Many thanks, Paul
September 2023 by Sarah Jones
I went in with an emergency and I was seen to quickly and professionally. I?m very pleased they could fix my car quite quick and out my mind at rest. Thank you.
September 2023 by Helen McGrogan
George was exceptionally kind and thoughtful and really helped me. The team are all lovely, very grateful for your help. Helen.
August 2023 by Stuart Slade
George is a superb manager and his team go the extra mile to look after my vehicle. In the past, George has sorted out several tricky problems for me. I trust this garage completely.
July 2023 by Ahtisham Ali
I hope this email finds you well. I am writing to express my strong disappointment and concern with the level of customer service I received from one of your representatives named George.who has displayed racist behavior. It is disheartening and unacceptable, and must not be tolerated.When I see your customer service George, I was met with verbal aggression and profanity from George. This kind of behavior is unacceptable and unprofessional. I felt disrespected and humiliated by the incident.I am kwik fit customer from last 20 years and i had a bad experience today 7th july 2023 .I had a refill aircon gas from kwikfit few days ago , it worked only few days and stopped, i think it was a leak so i went back to kwik fit store , i went in the store and told the the staff person call George that my aircon stopped working he rudely said come tomorrow, it was a very hot day so i said can you please check, it will take only 2 minutes and he start barking at me swearing at me , i told him your customer dealing is very bad , then i came out of the store and then, the other staff person came to me near my car and he said he will give me refund and he gave me refund thanks for that,My complaint is only about George bad behaviour he shouldn't swear at customer i think he is racist.You can check the store cctv camera time between 3:15pm to 3:50pm 7th July 2023.I would like to request that you take appropriate action to ensure this does not happen again.I expect an appropriate resolution and apologize from your company. If this doesn't happen, I may have to resort to taking legal action.The racial prejudice demonstrated has no place in our society, and it must be addressed.I look forward to hearing from you.
July 2023 by James Thatcher
Used this branch a few times now and they always perform! Last time was for a 4 wheel alignment, which had been done a few months prior at a different company all together and was a poor effort! These guys sorted it properly and now there the issue is fixed! Can't fault them
June 2023 by Fitzbert Anderson
(Posted on behalf of my wife) - I rang Kwik fit sale last Saturday as the coil springs were broken on both front wheels. I was extremely stressed due to needing my car for work and it was the bank holiday weekend. I rang that morning and spoke to staff and they explained the issue. I was advised to bring the car in as soon as possible and they would look at it. Staff were extremely helpful with advising the cost of the work and reassuring that it would be completed - I was extremely greatful as it was short notice and the bank holiday weekend. I returned on the Sunday to collect my car which was ready and everything was explained in detail. Paperwork and everything was given and shown to me.5+ star service! Thank you Kwik Fit Sale staff for all your hard work and great service!
June 2023 by Ankit Aggarwal
The guy to whom I met and assisted me with the issue was a great asset, he understood my issues and expedite assistance.The only reason for me come back to you guys would be that asian guy.He not only helped with the existing issue, he also ran a health check on the car to find out other issues which helps.
June 2023 by Liz Wood
Realising that I had a serious problem with my exhaust and that I wouldn't get home along the M60, I rang Kwik Fit Sale and George and his team got me straight in. They sorted out the problem, enabled me to get home safely and refused to accept any payment! I can't recommend them enough and am very grateful.
June 2023 by nichal jacob
Went in for a AC gas refill. Did it twice because there was a leak after the first round. The second round also didn?t last for a week either. The guys didn?t put a dye to detect the leak nor could their system detect leaks. Basically wasted money on expensive gas. And now I have to pay more to get the condenser changed at Nissan because Kwik fit couldn?t help. Thanks for your ?professional? help.
June 2023 by Julie Eastwood
5 stars because of your amazing staff. Thanks so much for re filling my air con and being so kind and professional
June 2023 by SM Stoddart
Great service - 2 leaking front tyres both, removed sealant added and reinflated all for no charge - will definitely return if we get another car related issue.
May 2023 by Mia King
Good job done. Fit me in very fast on a Sunday! Professional place and friendly staff who are very happy to help ?
