June 2023 by Earth Worm (Jim)
1 star i used to use this placeUnfortunately the reason why 1 star is the fact some front desk clerk is always too chatty nd being nosey ? asking about our personal lives infront of other people collectingIt feels like some old women live a gossip but they don't seem to understand one answerPlease train your staff
April 2023 by John Graves
I've always received excellent service at this pharmacy. Staff are very organised and efficient and very friendly, with a genuine interest in their customers and their well-being. Best in the area in my experience.
February 2023 by Deborah Hughes
Used to be 5 star when Abbie worked here; now there?s a different pharmacist every day, not enough staff to serve, answer phone and make up prescriptions and service generally gone down.
February 2023 by Karen Muir
This chemist has no organisation and the dispensing of prescriptions is chaos. Customers are dealt with out of turn and they constantly say how busy they are but most of them need a rocket, painfully slow. Bad management
February 2023 by Tracey Ashley
Brilliant chemist. Staff Are wonderful. They get to know each and everyone. That goes in for there medication and always there to help
January 2023 by Andy Pawlicki
Had a repeat prescription signed off on Monday, went to collect on Friday. It hadn't been made up. Pharmacy worker said come back Saturday after 2:30pm. Come on Rowlands sort yourselves out. Definitely changing to Cohen next to medical centre.
January 2023 by Neville Chapman
They need more staff. Waited 5 days for a prescription. Daily visits being told it wasn?t ready without them even checking the completed scripts and constantly announcing how busy they were. The staff are always lovely and personable but there?s definitely a fulfilment issue of late.
March 2022 by Pam
Went to collect DPD parcel on Saturday they denied having received itCalled this morning and it had been there all the timePoor service
January 2022 by Allan Blackburn
Supposed to be a dpd drop off for parcels but wouldn't take mine, stating they already had a lot of parcels today. They had a small pile of parcels with plenty of room for more.
August 2021 by Michael Hossain
The staff member turned me away with a dpd parcel informing me that there are size limits on dpd drop offs on the dpd website(which there aren't). Then she told me to go to Halfords to drop off in Broadheath which isn't a dpd drop off point.The odd thing is that driving a short distance to another Rowlands pharmacy, they had no problem taking it as they said the parcel was within their limits.Making it up as she goes unfortunately- not a good advertisement for the Coppice avenue pharmacy.
July 2021 by Annie Stevenson
Jackie is great, friendly and helpful and most of the pharmacists are excellent too. Knocked one star off for occasional delays in prescriptions which could be the fault of the medical centre
July 2021 by Deborah Walsh
Brilliant staff especially jackie and Abbie very helpful beautiful people
July 2021 by Manoj Philip
Friendly staff and professionally run pharmacy.
July 2021 by Jack Nixon
staff are brilliant and will do anything to help
July 2021 by Robert Magill
Very helpful staff Good service !
