August 2019 by Adder 3
2 years ago I found the staff very helpful, she was promoted then last year the guy I saw told me that I would probably get a better deal if I googled on the internet! I learnt more about his foreign exchange student than what the bank had to offer. This year I made an appointment to see a different man, he gave me advise and asked me to make a further appointment to see him about the new account. I turned up for the appointment and was greeted by a new member of staff who said my appointment was with her not the other guy. Then she proceeded to tell me I did not qualify for the accounts the other guy told me we were going to discuss. Not very impressed. Then I went to make a deposit last Saturday and found out they were closed and they did not open on Saturdays anymore. hardy surprising as the service is going down I made my deposit with the Halifax instead.
July 2019 by Build-A-Bear jessicasuz
Horrible logo
April 2019 by Rebecca Watts
Helpful, polite and friendly staff. Great customer service to both me and the disabled gentleman next to me.
March 2018 by Derek Brereton
Very helpful
Polite
Friendly
Will use again.
May 2017 by Carol Sanderson
Why isn't this branch open earlier
....10am is far too late!
April 2017 by Bosun Sanusi
Santander is a one of the biggest bank on UK.
March 2017 by Jef Ce
Please turn on more lights, last time I was In it was very dark at the counter