September 2021 by Paul Cameron
Where are all your customer service advisors - you can NEVER get through to anybody. Admit it Vodafone - they?re NOT busy, they?re just not there - you have no customer advisors, you?re just taking my money and providing no service at all.\\n\\nIf you are thinking of installing a tracker in your pride \\u0026 joy, you could not do worse than install a Vodafone Automotive device.
July 2021 by Fast Lane
No one answering the phone. terrible service.
April 2021 by Criticism Freak
I was transferred to Vodafone Automotive UK and I got intouch with a girl named Sharon. She?s a rude individual, extremely rude human being. How do you work for customer services and having patience and being kind is something you lack ??\\n\\nSharon, if Vodafone Automotive UK is stressing you out hun .. do us a favour and quit. You have all that mouth but can?t tell your manager you want to quit ?? Kmt
February 2021 by Fish Jam
Worst customer service ever! Their telematics box doesn't work and there's no way to contact them.
December 2020 by Martin Amos
Much better than expected when App not working , Phone answered promptly , very efficient Lady was very helpful in sorting out my Log In issues with my account , can now see where car is and been . Up and running in minutes. Have 2 accounts for tracking normally things seem to work well , txts when batteries low , last time car in for service , got alert by txt / phone again very pleasant and curteous service. Thanks
November 2020 by Peter Hobson
I tried desperately to give this company my money. After dozens of phone calls, emails and unfulfilled promises of a call back... I?ve had it with this place.\\nI?ll give someone else my money!\\nWhy can you not phone a customer back???
October 2020 by MR Focus Rs
Prior to co vid I rang to tell them my app was running days behind no notifications of geo fencing . they told me to check all app setting which I did still nothing told me to wait 14days while they did tests . I loaded it onto the mrs iPhone same issue so not phone app related , after 14 days phoned up and they once again told to to re install the app :( . next time I phone they said co vid had put them on short staff levels but they have logged it as. a complaint and they would get the tech team to contact me directly . weeks later NOTHING. . will certainly be changing provider you pay for a service and are leaving your car not fully protected.\\nPOOR :(
October 2020 by matt white
Most entitled and rude people. 3rd tracker in 5 years. And they each break right after the warranty. Quote on quote call centre person: washing machines and tv?s also break. Not our fault. If you have a new one fitted don?t use them. They are a tiny bit cheaper than others but over the long run you?re better off elsewhere. Just the fact that they only do anything or send a guy out to check the car getting up front money says everything....
September 2019 by Footprint Photos
They need more staff
August 2019 by Melvin Gray
An abysmal 'service'. You try reinging andc there are 5 customers permanently ahead of you. Other reviews state that either the hardware fails or the software malfunctions....what the hell is wrong with this company?
August 2019 by Shaz Aslam
Disgraceful company run by unintelligent people
May 2018 by jerry IZARD
I was recommended to use this tracker service by Audi. Unfortunately its been an awful service, absolute shambles. Very disappointed.
