March 2024 by yogesh naidu
This is a scamI bought a king size bed 3 weeks back I was told by the manager that I would get my order within 2 to 3 weeks now after 3 week when I called to check on my delivery status the manager on the call said they don't have any idea on the delivery status and I can't get refund back it might 1 month 2 months or 1 year no idea. Why would I block my money with them. I bought products from BHF to support the Trust. This is completely not acceptable. The way manager at BHF talk to you is very rude.If you would not take action I would have to try options.
July 2023 by Suzannah Horn
We bought a table and we needed delivery. We asked them about how this worked given that I would need notice as I would not be at the property in the morning. The man reassured me that he would ring me in the morning, the day of delivery to give me a rough time so I could get back in time and he also said he would give me a call an hour before. We paid £30 for a delivery which included them bringing the table into our house. I got no call in the morning for a rough time, they then called me and said they would be there in 40 minutes. They got there in 30 minutes and I was 10 minutes away. They said they would not wait for me and that I?d have to pay if I wanted re-delivery. I stated what the man said yesterday about giving me an hours notice and he said the contract said they only needed to give half an hour and I was welcome to read it if I had a problem with the contract. I then asked if they could leave it in a safe space and they hung up on me. When I got home my table was outside the door in the pouring rain with a curtain cloth over it. The dye of the curtain had stained the wood. Why did they promise me an hours notice when they were really rigid about half an hour and the contract? I could have ordered it for another day when I was in the whole day? They were very rude over the phone and so I was very very disappointed. Awful communication, damaged wood, and no one other than myself to carry a large oak table into the house and up stairs?
December 2022 by Debra Dickinson
Impossible to talk to main manger, was refused his number when i wasn't getting anywhere. Still not had my refund of £1,750 after 6 weeks. Get told its going to be paid and its not. Very frustrating company to deal with.
October 2022 by Shanera Ellis
The worst service from this location ever. I have never been treated this way from any other location.
August 2022 by Nikolay Byalkov
Very happy with my purchase. Had a phone call to inform me that my order is the next stop and got it delivered straight to my living room. Thanks
July 2022 by Angela Cilka
Bought furniture from the shop next door believing it to be a different shop furniture delivered damaged from the heart foundation and the driver said they were connected they have ignored me about the damage and I am now considering court interference as I paid 1650 for damaged goods be carefull buying from them
September 2021 by DR Ammar Jasim Dakhil
I have very bad experience with this shop. First the lost my sofa and they found their driver did not help me to but it in he said its too big for your house. Do not try this shop try another one they are plenty
August 2021 by Lisah Hellen
Bought a bed and mattress, driver promised to ring 30minutes before delivery and didn?t ring but laid he had rang. The two lads were very rude. Left delivery outside and drove off.
August 2021 by Ashraf Gabriel
Loved it.
June 2021 by Paul McCance
Second hand furniture is OK. Prices are reasonable.
November 2020 by tony soprano
Had plenty to offer nice staff bit pricy but thats the times were in but overall good
February 2018 by Jason Smith
They refused to collect my fridge freezer saying it was too rust (it had no rust at all it was a little bit dirt I missed while cleaning).they said it can never ever sell at all and they left. It took 3 months or arguments, they then they passed it to sale Store who laughed saying its one the best fridge freezers and they took it no issue saying the salford store should not have rejected it at all
February 2017 by Jane Barlow
Bought various things from here love going in for a look more often than not end up buying something the staff are always willing to please
November 2016 by Kit Watson
Interesting shop, good prices, helpful staff.
October 2016 by Jamie Mullin
Best staff to work with in store
