June 2023 by Deniz Evrenol
I bought a nintendo switch for my son's birthday from cash generator and it was my first shopping from them... Sonya and the other staff were super helpful...very understanding, helpful and honest...then I went for something else and they did their best again...an amazing customer service... Thank to all of you, especially to Sonya....
May 2023 by Ema lou
The lady with black hair and glasses is a credit to this shop... Very helpful and just a lovely lady. Thank you ? ? ?
May 2023 by Angela Tranter
Speaking with Chris manager and Sonia over the last few months has been an absolute pleasure very professional and efficient loveyTeam.
April 2023 by solange muanamputu
I am really happy yo do my shopping with cash generator Salford very good staff lovely staff treat with dignity and respect never let me down on anything I will at home when I am in the shop and as family don?t want to see sad keep my smile at all the time I really salute you guys proud of your hard working. Love you
April 2023 by Holly Cairns
Fantastic customer service. Sonya especially went above and beyond to help me and was able to resolve my issue which put me at ease. Can't thank her enough ?
April 2023 by zowie jobey
just been a purchased a ps5 of a lovely women called sonya who was polite kind. always welcomes me when i come in to the shop with a smile thanks sonya
April 2023 by Pure Posty10
Always really friendly & offer good prices compared to CEX. Sonya in particular is always a good laugh ??
April 2023 by Ommid
Dealt with the staff on a recent purchase who were absolutely amazing. Bought a Laptop that turned out to appear brand new, it was a large purchase and they were all really attentive. Sonia was extremely friendly and helpful in dealing with me over the phone before the purchase and in person when we collected the machine. Thank you so much!
March 2023 by Thiago Barbosa
24/03/23 13:50 - 14:30 Rude staff. Served by young man with Eastern European accent who wasted 40 minutes of our time and had audacity to ask us to come back as he was now busy serving other customers who came in after us. His demeanour was rude and upperty considering he was the one who just expected us to wait whilst he served people who came in after us. He devalued our custom, presence and time. Resulted in us walking out and taking our custom elsewhere.
December 2022 by Georgia Eleanor
It was such a delight speaking to Sonya from cash converters (Salford.) She was very clear - from the word go, about the price she was willing to give me for my TV if it was a 32 inch and also for if it was a 42 inch (The size wasn?t on the back.) I found the amounts she offered me fair and generous. She was able to put herself in my shoes and cared that the telly was valuable to me and understood that I didn?t want to just get rid of it for an undeserving price. The TV was second hand and I?d had it for quite a few years. I told Sonya that it was in good nick because I had really looked after it, and she took my word for it. I think because she could tell that I?m an honest person. I found her to be very kind and genuine and she confirmed this to me even more so, when she offered to help me carry the TV from the taxi. She apologised for a negative encounter I?d had during my day and her heart went out to me for having to endure it. We had a very real and meaningful chat and her customer service has made me want to consider selling more items. Even though normally we tend to hold onto our possessions. If you need to make some extra money or just have unwanted items lying about then head to the store. I Highly recommend!! Converting valuables into money is a helpful way to get through financial difficulty. & always remember that tough times never last. Was hoping to have completed this review sooner than now but it has just been one of those days.Many thanks, Georgia Robinson.
December 2022 by Tracey Stevens
I accidentally put a deposit on the wrong Xbox for my son for Christmas. I spoke to staff that said it's company policy to lose the deposit, I'd need to see the manager. I returned yesterday and spoke with the manager who was very understanding and went above and beyond and actioned a refund of the deposit. Great customer service. I'm extremely grateful.
November 2022 by Jerome Smith
Amazing staff especially Sonya!!! who not only helped me with any query I had but allowed me to stay in the shop until I resolved my issue. I would definitely recommend if you are selling any used items to bring it to this store. It?s why I keep going back :)
June 2022 by Luc Bellinger
Amazing customer service, so friendly and willing to help! Got back to me very quickly and catered to my preference! :)
May 2022 by Aimufua Osas
Top quality service. They?re very patient with customers and are ready to give you the best service
April 2022 by Samantha Harbot
I have an 8 year old son with autism. I bought an Apple Watch from cash generator in Glasgow which didn't work! I went to cash generator in Salford to save the day, and meltdowns, and the staff were just simply AMAZING. They were BRILLIANT with my son and even helped to update his phone and pair the watch (had to buy another one from there and send other one back) Customer service is outstanding and I cannot recommend this place enough. Will definitely be shopping there again.