February 2024 by Anthony Cervino
Thank you for your quick resolution to our issue. Very grateful to see a company actually honoring their warranty. Your company truly values their customers.
November 2023 by Claire Gauntlett
As described, fair price, fast delivery. Very impressed, and I would buy again from them. Very cute little fire.
August 2023 by Victoria Emmott
Ordered a greenhouse and it?s never turned up. Amazon said it?s sent Evri haven?t received it
August 2023 by Paul Roberts
Domu somehow got my address wrong even when purchasing those eBay since 2006 with out issues. They tryed to resend the item again and it's also failed to arrive. eBay have had to step in. Very disappointed indeed
August 2023 by Wackersboy
NO customer service.Have phoned twice.Message says "Please email customer service "Have done twice.Says 24-48 hours to respond.NOTHING.Absolute waste of space.
July 2023 by JD Gitonga
Worst company to deal with
July 2023 by Lindsay Valenti
DO NOT BUY ANYTHING FROM THIS COMPANYBought a gazebo, next day delivery. Hasn?t turned up, Evri haven?t even collected it yet 2 days later ???Can?t call them as they don?t accept incoming calls. You email them and they say they?ll respond with 48hrs!No good to me as I needed the gazebo today - FML
June 2023 by Daniel Simon
So I have ordered the beautify mirror storage box through amazon. It arrived all smashed inside yet for returns I need to pay for when it's not my fault that it has been delivered like this.
June 2023 by Jane Marshall
Ordered a BBQ online via B&Q . it was delivered faulty & Domu will not respond . Can't get any answers from them at all . No one to phone . A waste of money & hours spent trying to do it . Their products are inferior quality as though they are seconds . They have ruined B&Q's reputation & I will never shop at B&Q online stores ever again .
June 2023 by Robin Radford
0 STARS!!!!!I f i could leave a 0 Stars i would have. I ordered a Vonhous gazebo through B&Q shipped by DOMU Brands. Domu couldn't give tracking info then gave me some lame excuse that the were recalling from Evri an item that they never intended to post. Total shambles of a company avoid at all costs. Go direct instead.
June 2023 by Stephen Gort
Ordered a BBQ from them as they are local. 6 days on it has not been received with no explanation. The courier XDP tracking states delivery wold be made 2 days ago from a depot 2 miles away. Still not received
May 2023 by Charlie Maclennan
By far the worst supplier I have ever come across. Inadequate service, inactive customer helpline, robotic & unhelpful email replies, and incompetent representatives. Avoid at all costs
April 2023 by Peter Dutton
First time using this Company, never again, Appalling customer service, no Empathy or accountability, would have given zero stars if we're able to do so. Wish I'd have read the reviews first, lesson learntAvoid purchasing from this Company.
February 2023 by Alison Maher
Ordered a fondue set from them, I had to return it as it wasn't the right one. They charged me over £17 to return it. I will never be using them again and I am reporting them under the Trade Descriptions Act
December 2022 by Farah Qadir
Don?t Use this company, item received faulty, replacement received faulty, I?ve been told to keep the three legged chest and they will give me a 25% discount on my next order, the customer service is slow. It?s really not a great experience.
