November 2023 by Jordan Watkins
Awesomeeeeee fuel. Service with a smile
August 2023 by Tony Towey
The price what they show on the bord is not what you pay it say £1.52 for Diesel but when you star to pubm it is 1.68 what a joke
June 2023 by Job Fair
Never use this place as COLLECTION POINT! Parcels has got STOLEN/GONE MISSING for a few times. INCOMPETENT manager refused to release CCTV footage despite the fact that Collect plus+ and Yodel made an official request. The staff only insisted they hold NO RESPONSIBILITY for missing parcels. AVOID at all cost!
June 2023 by Raymond Siu
Never use this place as COLLECTION POINT! Parcels has got STOLEN/GONE MISSING for a few times. INCOMPETENT manager refused to release CCTV footage despite the fact that Collect plus+ and Yodel made an official request. The staff only insisted they hold NO RESPONSIBILITY for missing parcels. AVOID at all cost!
May 2023 by lorna_newton
missing a significant amount of the vegetables. I was shocked to see that my Salad Bowl was almost half empty, and the vegetables were barely visible. I was not expecting to receive such a small quantity of salad, especially considering that I paid the full price for it. I feel that I did not receive the value I expected, and as a loyal customer, I am disappointed in the quality of customer service.
July 2022 by L
Always the most expensive in the city, fuel prices to much , but the rest of the service are good
May 2022 by Mark Guy
Refused to take a yodel collect plus parcel even though its listed on the website, and having taken them previously, when questioned refused to answer very unhelpful
March 2022 by Joanne Martin
Expensive Fuel, but lovely guy on the till, he was very pleasant and helpful.
January 2022 by kieron smithson
Not open the hours advertised. Refused to take a collectplus return despite showing 24 hr service on the website. Staff were present on site. Rude and unhelpful.
January 2022 by GHO21
Ripped off with loyalty points, staff don?t listen, service and customer care is non existent, very frustrating visit.
January 2022 by veganbrendan
Honestly not even sure where to begin with this review. I?ve been to this particular Subway on numerous occasions since I moved to Salford Quays and I?ve rarely had a stress-free experience. Primarily the issue is communication. The staff, on pretty much every occasion, have misunderstood my order or made bad assumptions about it when I made it crystal clear how I wanted my order prepared. On many occasions I have ended up at the checkout and have been made to pay extra for something that I did not expressly request, and on today?s occasion, I made it clear that I wanted to pay for my family?s meal (rather than just mine and my girlfriend?s) and the order came to £17~. I was very surprised because our order should have come to more, so I enquired again to make sure they had it right. They said we did. Then when my dad had finished at the salad section, they then asked him to pay for his sub and coffee, when I had to interject and say that we had already paid. I knew that they had forgotten to include this meal in the order but the communication with them was so painfully slow and inefficient that I?d just decided to wait and see what they?d do when my dad got to the checkout. He then made a fuss because we had already paid for our family?s meal and we had already made it clear to the staff that that was what we wanted to do, and so the manager on shift just told us (quite passive-aggressively) that the last subway and coffee were on the house and that the next customer should come along. Maybe it was because the queue was growing and he was getting restless. Even so, there is a need for better communication between employees and customers or this particular chain will fail. Furthermore: I am vegan but I don?t really care if the staff do not change their gloves between different orders (this point of view is not common among vegans, it must be said) but I do find it annoying when they start asking if I want cheese whilst they?re already grabbing the cheese and getting ready to layer it on. If I?ve ordered a vegan subway, maybe it would make sense to pick up the vegan cheese and not cross-contaminate? I am liberal with how I want my food prepared but I know that there are those out there with allergies for whom such habits are not only unacceptable but dangerous. At the end of the day, I make it pretty clear which cheese I would like and what toppings, but the staff seem to work in their regular rhythms where they go to pick up the cheese immediately and they go to grab vegan meats right after picking up other non-vegan meats. They do not cater well to vegan customers or those with potential allergies. They had better work harder to change up habits. This occasion today was just the straw that broke the camel?s back. It?s not a one off and it?s always the same staff I have problems with.
July 2018 by Luke Perry
Great convenience at 24 hours. It is a Spar. Subway also available 7am to 11pm.
September 2016 by andrew henderson
love running my car on V power and shell always a toilet
June 2016 by Chris S
Been twice a year apart. Same till bloke was slow, miserable and completely rude both times.
April 2016 by Paul Wood
DO NOT BUY THE STARBUCKS.
4 times I have bought the Starbucks latte coffee and the milk is off/sour!
Idiots behind the counter are happy to upsell you on chocolate/air-freshener/new bathroom and shower room but seem absolutely at the edge of their abilities when it comes to changing the milk in the machine. My guess, they turn it off to save electricity.
