I’m deeply disappointed to report that my experience at Virgin Active has been overwhelmingly negative. The staff, to begin with, are some of the most unfriendly people I’ve encountered in a customer service environment. Their lack of warmth and approachability makes every visit uncomfortable and unwelcoming.Adding... read full comment
January 2024
I’m beyond frustrated with Virgin Active, especially with an employee named Amy Lincoln. My experience trying to cancel my membership has been nothing short of a nightmare. I’ve done everything by the book, providing all the necessary information and documentation, but Amy has been uncooperative every step of the way.What’s... read full comment
January 2024
Guys, honestly, I’ve got to vent about Virgin Active. The staff here? Super rude. It’s like they forgot what customer service is. Every time I go, it feels like I’m bothering them just by being there. And let’s talk about the gym equipment – it’s pretty much a joke. There’s such a limited selection, and half... read full comment
At our Salford Quays gym and health club, you can workout where the bright lights meet the water and where MediaCity meets Manchester. With airy studios, top-notch equipment, a pristine pool and spa, we have everything you need to achieve your fitness goals. Plus with panoramic quayside views of one of Manchester's most exciting areas, working out has never been such a breeze.
