March 2024 by James Everett
Highly recommend Noel & the entire team DACE, amazing service from the initial enquiry all the way through to after sales! Extremely professional team who always want to keep the customer happy. Bought a car from them in the end and they spent all of their time making sure it was perfect for collection and had clearly done a lot of extra work to the vehicle to make it look amazing! Highly recommend and wouldn?t go anywhere different next time.
March 2024 by Cascina Arcadia
DACE Motor Company were really easy to transact with, nothing was too much trouble.When I initially viewed the car, it had just arrived at the garage. Noel (my salesperson) assured me the car would be professionally valeted and prepared in accordance with their high standards.I picked up the car today and can honestly say the vehicle has been meticulously cleaned and prepared for my ownership.What was most surprising is that the car I purchased was used, however Noel made the whole experience feel like a new car purchase from a main BMW dealership.I would like to take this opportunity to thanks Noel for making the whole experience easy and professional.I would not hesitate in contacting DACE for my next vehicle.
March 2024 by Chris Morris
I enjoyed dealing with DACE Specialist Car Centre recently. I experienced no-pressure selling and everyone I spoke to went out of their way to be helpful. Particular thanks to Simon, Tony and Jon
March 2024 by James O'Connell
Excellent service from humble, down-to-earth people. Nothing pushy, just a really pleasant stress-free transaction. Simon & Mark both went out of their way to ensure I was well looked after. Thanks chaps!
March 2024 by Ellie Milnthorp
Big thanks to Simon & Jon who made the process of getting my new car super easy and quick with no hassle. The whole team at dace had a lovely presence.
January 2024 by Darcio Massala
Great service! Bought my first car and Simon was very personable and funny. The process was very smooth.
January 2024 by Tom Maloney
Very professional helped me buy a car with friendly and helpful staff the whole way
January 2024 by Carl Barlow
Absolutely terrible place. Travelled almost an hour to test drive a car to be told ?we don?t let just anyone test drive a car?. Apparently you have to be wanting to do a deal on the car before you can see if it?s what you are looking for. I?ll just go a buy the same car from someone who wants to actually help.Edit: in response to your ?not an accurate review? response. It certainly is. I came to view both the XE and XF advertised on your website. Both of which are a 3 litre engine (one petrol and one diesel). In fact the car I arrived in was also a 3 litre BMW.How can someone know they want to buy a car before driving it? No one mentioned anything to do with the weather or even a recent valet. Not that it should really matter. I fully intend on buying one or the other as I previously had the 2l XF.I believe everyone should be treat with respect and I was not.
January 2024 by Norman VanderLowen
A brilliant experience, everyone made me very welcome the sales team was very professional in every way.
January 2024 by Jordan Moores
Excellent service. So glad I bought my BMW from them. I'd had it 6 months when I had a problem with my water pump. They took care of everything and I was all fixed within a day. Thank you so much 5 stars ?
January 2024 by Sinead Casey
AVOID AT ALL COSTS!My 71year old dad was sold an XF Jaguar in 2021. Approximately 32days later the whole engine packed up while my mum was going for surgery to remove a brain tumour! He was then left without a car for 66days while they found a second hand engine to repair it. To add insult to injury, the supposed warranty only covered 2.5k of the apparent 5k cost and so my dad had to pay this too!Since then, the engine has been nothing but problems and my mum has passed away. It?s so sad to see my dad grieving his wife and struggling to even drive the car he?s paid thousands for due to being chocked by exhaust fumes.The car was clearly faulty from the get go and the dealership got lucky that this happened after the 30day rejection period.There has been problem after problem, repair after repair? how do you sleep at night?!And before coming back with the nonsense excuse of ?we don?t know you, you didn?t buy a car? don?t even bother! Leo Casey is his name and he was conned by your so called salesman Sutcliffe!We will be taking action against the dealership and contacting previous owners to determine if you fraudulently withheld information.Bottom of the barrel people is what you are, conning pensioners.You wouldn?t even let my elderly mother suffering cancer use the toilet ?due to covid? when they arrived. What a disgrace you are.RESPONSE:Would you like me to seek a way to evidence your response to be complete lies? I can do this through the call logs we kept along with all the emails shared at the time, the date of purchase on the finance, the date the finance company assessed the damage?7months after purchasing? As I noted it was just outside of the 30day period, hence the finance company getting involved to assess the fault, following our request. Would they have entertained that notion if it had been such a long time after?Given the other review on here it is evident he is not the only one to have been conned by you. The price of the engine that was used to replace the fault one was never even shared so your claims of a circa 10k bill are completely unfounded. He was just left with no choice but to get another loan to repair a car he had for just over 30days that required a WHOLE NEW ENGINE?!You would also be wrong in your assertion that he has enjoyed thousands of miles in the car. As I noted above, it has been nothing but problems and has been in and out for repairs ever since. Even now he is choked on exhaust fumes inside the car and has had to book in with Jaguar in Redhill.Covid may not have anything to do with the car but it certainly demonstrates the integrity of staff who refuse to let and elderly woman use a toilet, doesn?t it?However, I thank you for taking the time to reply as the false information provided demonstrates further the nature of your business. The sheer tone you adopt also shows the level of professionalism and standards worked too. Using sarcasm and at the same time offering condolences is simply vile.
December 2023 by Gary Sharples
Excellent customer care and service. Callum made our car buying experience very easy and we enjoyed our time at the dealership. Thank you Callum and Mark ???
December 2023 by Elizabeth Le
Great customer service, car was exactly as advertised. Would recommend DACE specialist cars. Thank you James Holmes for all your help.
December 2023 by Sarah Riley
Would highly recommend very helpful and friendly staff. Very happy with purchase.
December 2023 by Paul Dallinson
Excellent service, James was very informative and made the transaction very easy. The car was everything we wanted and the communication leading up to the deal was spot on. Highly recommend.
