April 2023 by Emma Clayton
I've been using this pharmacy for a year because it's the only one near me. The shop has been startlingly messy, dingy and barely stocked for that entire time. They don't seem to take any pride in the appearance of the place. The counter staff who have served me have all been gormless and painfully slow. Nobody has ever answered the phone when I've tried to call. I'd go elsewhere if I had any choice.
April 2023 by Carl Oliver
Never have medication , try to give less items than on prescription, try to tell me 5mm needles are smaller than 4mm disgusting behaviour and the jobs worth delivery driver is avoid like the plague , I certainly will not be returning I'd prefer to travel further away
January 2023 by Clare Taylor
Extremely frustrating said on the internet opens at 10am no such thing waiting in the cold and rain to get a prescription for an elderly lady and could not get it as they were not open rang the number no replyDO NOT TRUST THE TIMES ON THE INTERNET
January 2023 by Jack Buff
I've used this pharmacy a hell of a lot over the last few years and and I've never had an issue.. it's ridiculous reading these 1star reviews when that particular person has probably used them minimally if at all and I must say, being in there quite often I see how staff are spoken to and treated I general and to be quite honest it's disgusting. These people are of course there to help you, but they're not you're PA or slave, ready to doff their cap the instant you bark. Abdul is a literal legend and I can't express fully how much he's personally helped me in very serious situations in ways I can guarantee no other pharmacist in the country would, and for that I will be for ever grateful. But tgat goes for all staff there. I'm a firm believer in putting getting what you give. Believe it or not they DO want to help you, but they'd much rather help nice people, as would we all. I'm honestly not overstating the fact that if there is a Woodley Community Award of any sort, this pharmacy and their staff must be up their in the running! Thanks guys, Dan.
December 2022 by MF Sayed
Very good pharmacy with helpful customer service
October 2022 by Mark Cannon
Had a covid vaccination and they let me have the 'flu jab as well when I asked. Pleasent and professional lady at the door took the details. Lady who gave me the jab was friendly and professional and hardley felt the needle. Best i have had so far. She told me I could experience side effects the next day but I think Medichem Pharmacy Ltd did a great job and won't blame them even if I do feel a bit rough. It may stop me getting Covid or 'flu or reduce the symptoms at least. Well done Medichem Pharmacy Ltd.
July 2022 by Gavin Miller
Can?t be bothered to answer the phone have fax machine on to avoid taking calls. Elderly father needs meds from you. Shocking service!
July 2022 by Romiley Biker
Booked a covid vaccination, got there to be told all vaccinations were cancelled that day, walked back to the car and got the email to tell me it was cancelled, no organisation whatsoever!! I had finished work early to get to my appointment, I stopped using them as a chemist as they never had you?re full amount of tablets, now this incompetence, I will never set foot in there again.
July 2022 by Allen Booth
I originally tried to post this review on the official NHS website reviews section but they rejected it with this explanation! "Unfortunately, we are unable to publish your review as, in our opinion we feel you have used words and / or phrases that could be deemed defamatory and / or libelous." think they need some spelling lessons "libellous",I changed to this pharmacy because it was conveniently situated for my Son who is my carer to collect my prescribed medications. On Friday my Doctor sent my repeat medication script to the pharmacy and on Monday morning sent a further script for another single item. My son called on the Monday afternoon to collect my medication, he does not know what medication I have except that he needs to check for on specific drug to make sure the right brand has been dispensed as in the past other pharmacies have dispensed the wrong brand. He waited forty minutes to be attended to before receiving the sealed bag of medication. He duly examined the contents before leaving the shop and discovered on this occasion this pharmacy also dispensed the wrong brand and was told they would have to order it in and he would need to call again, they failed to give him the the extra script ordered by the doctor earlier in the day. He called two days later and after another thirty minuet wait received the medication to replace the one dispensed in error but they again failed to give him the other medication (which by the way is an over the counter medication). He called again for this medication on Friday afternoon at 2pm only to be told he would have to wait 30mins until the pharmacist returned, he could not wait that length of time as his employer would not have tolerated him being late back from his lunch break. Why open the shop if prescriptions cannot be handed to the customers, See if they can get it right next time ?Updated 19 June 2022,Much better customer service today in and out in five mins, I even notice they have upgraded their printed label's "classy" very nice , thanks
June 2022 by Lee Rogers
I've been trying to contact this chemist by telephone now for over 4 hours all ways In gauged how you ment to order your repeat prescription it's a joke
April 2022 by joevans27
Got a code for a emergency prescription from 111 for a repat i usually have buts out of stock im way over due and my health is going to bits and these are being difficult over it my heads gone. If I end up topping myself or some1 else it will be on their hands for their cold tutting shitcustomer service
March 2022 by Frankie Denton
Google says closes at 5:30 ?. Get here at 5:15 and they are bringing shutter down I said google says closes at 5:30 he said something under is breath and ignored meFantastic service thanks guys
February 2022 by Laura Tregilgas
Absolutely appalling service. Came to get the prescription for my baby girl. Didn?t have the stock and just gave a piece of paper and told us to find it ourselves with another place. Never answers the phone either. Avoid.
February 2022 by Dylan Clark
Very busy since the other pharmacy closed but they are managing very well,they are also providing the coving vaccine and booster jabs
January 2022 by J T
We use this chemist regularly and the staff are always pleasant and professional. Tonight they went the extra mile, with just one minute before closing they gave us treatment for an eye infection, we can't thank them enough.
