January 2024 by Fatima Umar
What is actually the point if this branch being open!? Full time working people can only withdraw cash on Saturdays. This bank doesn't allow cash withdrawals on a Saturday. I've never heard anything more absurd!
December 2023 by trevor oxley
Good staff,very efficient and good quality service
December 2023 by Hollywood
I cannot thank two members of staff who were of great assistance being friendly,reassuring,and extremely helpful.I am hopeless remembering names,but the gentleman had worked for 42 years and the lady was the person who met you on arrival and she actually assisted me.Thank you both...a credit to the bank...And this why we need actual banks!!!!!
December 2023 by Glyn
Not visited before- fantastic customer service off Chelsea who assisted me with the change machine!Polite, professional, positive & credit to Natwest.
December 2023 by B. Miller
Visited this Bank for opening an account. Staff competent and very friendly. Unfortunately couldn't help as I live now abroad.
November 2023 by Louis Hursthouse
10/10 experience. thank you joan
October 2023 by Mike Dawson
Website says bank is open on Saturdays until lunch. Went to make a withdrawal - was advised the counter wasn't open so couldn't make withdrawal. Why open at all if you don't supply the simplest of services. Staff also very unhelpful.
October 2023 by Fishboy Holli
Been with the natwest for years. Recently had issue trying to cancel a subscription to voxi. Bank have been rubbish at dealing with this despite me following all their procedures. It's like I feel the bank does not value ME as the customer. I feel like the only way to deal with this is to close my accounts and move to somewhere more customer oriented.
October 2023 by Claire Dean
My 1st visit to the Stockport branch to close my account. The advisor (Dawn) was incredibly rude and really didn't want to serve me. Whilst moaning about me having no cash card she also had a conversation with another member of staff about people going for dinner.She judged me from the moment I entered the building.Horrid experience!!!
October 2023 by Abraham Hope
So very helpful, the staff took their time with me and I was able to do all my business.
August 2023 by Isaac Swain
A great bank branch.Most importantly, the staff are very friendly and very helpful.Furthermore, there are a wide range of self-service machines to make banking even easier (including a coin deposit machine, which is incredibly helpful).
August 2023 by Easyrider 1
Good friendly staff can be very busy at times due to the lack of local banks met my name sake here very funny.
July 2023 by Laurence Quinn
No counter service on a Saturday yet there is employees asking do you need help. If You can?t withdraw a large sum of money what?s the point! Breathtaking logic and a complete lack of understanding customer requirements
July 2023 by Hazen Eastwood
Always helpful friendly staff
June 2023 by Mike B
Went in to sort a few things out with my account.First class service from Neil who helped me with it all,he was very helpful.Thanks again.Mike.
