November 2022 by Steriotypical_username
1 member of staff. Huge queue. Pay in machine not working.
August 2022 by Alan Cheetham
Got there twice to find it with lights on but not open to customers. Most annoying!
June 2022 by James Comiskey
The lines in her have been terrible for about 5 years, it takes about an hour to get to the desk
May 2022 by Sibu Thomas
Such irresponsible behaviour from the help desk staff. I had waited over 20mins and she is chatting with other customer on personal grounds. Each staff should have a proper handling time to give right information at least at help desk. I pity their service. Big Zero to this bank and service. They debit money from account and for 2-3 days they haven't credited to the other end for utility payment. Trusting them will put your credit scores in stake.
April 2022 by Thomas power
Lots of staff, not sure what there doing there as I was in the queue for over an hour and there was only 3 people in front of me
March 2022 by Andy Orme
Have been in 2 days in a row to be confronted with large queues on both occasions, i was asked what i was there for by someone doing absolutley nothing. i dont want to discuss the nature of my financial transaction in a queue full of strangers, the main reason being my own security. My recommendation would be get rid of the clip board warriors hassling the queue, if they went and served at the counter then there would be less of a queue. Looking round the lobby there was about 15 people all waiting all with miserable faces, the whole experience is really not very good.
October 2021 by Dennis Brennan
Lovely staff, very helpful,nice one. Keep smiling. Don't forget the customer is always wrong. xxx Denis
July 2019 by Karen Hartshorn
Very helpful staff. But the quick drop deposit used to appear in my account by lunchtime but its taking longer each time to go into my account even when its dropped off before 10am I'm still waiting for it to go in at 4pm! Nightmare!!
July 2019 by James Jackson
Always queues to the door and never enough staff on the counters
May 2019 by Bertoli Fortescue
Tried to open an account. Got told I needed to provide more details. So I came back with the forms as stipulated and they then said no. Don't come here.
September 2018 by Alec Baguley
Nice modern bank with helpful happy staff. Normally easy parking. Better than fighting to visit in the town centre branch!
September 2018 by Jo-Anne Moore
Debbie needs to sort out her customer service skills.
June 2018 by Ashley Davies
No issues. Just a shame itâ??s a bit of a drive now that theyâ??re closing down everywhere, but thatâ??s the world we live in; a product of our own shifting behavioural patterns.
June 2018 by Lee Manton
Queuing can get quite ridiculous and staff seem very disinterested. But I think it's more a sign of the times for banks in general. All as bad as each other...
May 2018 by Yuri Gagarin
Cash machine robbed my money in 1998, these lot set up overdraught which ive still got, now they charge its cost me over £500 in charges i should never have got in first place. Sinful nasty bank AVOID
