January 2024 by Ms Annie J Jones
Phone number does not work
December 2023 by lynda jennings
Small bank, out of the way of the larger ones, 2 cashiers if needed but nice and quiet,Pleasant staff, Lovely customer service.
December 2022 by Ann Gosling
Long wait again happens every time
October 2022 by Dannielle
Paid a sum of money off a credit card in the branch Saturday it usually shows immediately it wasn't showing Monday went in to the branch they didn't offer to check just said it would show today it hasn't so I have to waste more time going back in to the branch tomorrow. Not happy!
October 2022 by Dee
Paid a sum of money off a credit card in the branch Saturday it usually shows immediately it wasn't showing Monday went in to the branch they didn't offer to check just said it would show today it hasn't so I have to waste more time going back in to the branch tomorrow. Not happy!
July 2022 by andrew berry
Banked with Yorkshire Bank for over 30 years. Sceptical about Virgin Money takeover. The banking Ap has been improved vastly and its all I need to do everything secure payments to cancelling direct debits. In the branch, the staff are excellent as I found out when I was in need of assistance for the transfer of large amounts of funds to a 3rd party. Give them a chance. I did.
July 2022 by John Torkington
Over 30 years as a customer with Yorkshire BankVirgin money take over,account closed with no reason(As they don?t have to give one) according to customer services.Not happy
July 2022 by Jonathan Yates
Said open till 130 yesterday
April 2022 by gary edwards
Have been a customer of this branch for well over 12 years , have always had great customer service and always a warm and friendly welcomeIt doesnt matter what name is above the door , but I personally preferred it as Yorkshire Bank.Just hope this branch doesnt end up like many other high street - empty and ends up a what we dont need shop / takeaway .
January 2022 by Lewis
Since Virgin took over it's gone and keeps going down hill.
January 2021 by Rickyc Smiths
Great service
January 2021 by Scott Harrison
Very helpful when I lost my bank card and had no I'd they managed to confirm my identity and I could withdraw money from my account very helpful
September 2020 by Bald Gamer (The Bald Gamer)
Very helpful when I lost my bank card and had no I'd they managed to confirm my identity and I could withdraw money from my account very helpful
September 2020 by Kevin Pratt
Linda thank you for all your help today you were amazing. We have been three times in three weeks to overcome online banking, it has to be said every time, three times the staff were friendly, helpful and had time to solve the problems. Especially Linda.
January 2020 by Vick X
Customer service is awful. I wouldn?t go in as they're useless!
