October 2021 by Gary Dougan
I suffer from depression and struggled to make my appointment, any way I was more than looked after by a bubbly and friendly member of staff sorry can't remember her name. They even delivered my glasses to save me going to collect. Thank you ?
October 2021 by Margaret westwood
Excellent service. Very polite and helpful staff. Will certainly recommend to friends as necessary
October 2021 by Sharp Sister
Excellent detailed eye exam with a really friendly optician in the Stockport branch. She provided lots of advice, great customer service. Got a really good discount on my 2nd pair of glasses too, would definitely always use VE.
October 2021 by Angela Axon
Great service and fantastic staff always happy to help you and answer your questions and any concerns and make you feel at ease and with a smile brilliant
September 2021 by Kyle Anderson
Quick opinion.\\nVery thorough optician with fantastic staff. Definitely the better option to buying online in my opinion.\\n\\nId decided to go with Vision Express as my new optician as optical express had closed down.\\n\\nFrom first impressions, I am incredibly pleased. Id been booked in for an early morning appointment as I was due into work later that day.\\n\\nThe gentleman who I mainly dealt with was Lenin and he provided excellent customer service and was very easy to talk to. As this was my first time going to Vision Express, we had to do the full checkup as I couldn't find my previous prescription details.\\n\\nThis only took a couple minutes and I was immediately seen to by Fizan (optician) and we went through the usual less or more clear etc as a standard eye test.\\n\\nThis process however was drastically sped up by the equipment used at Vision Express. Rather than using a pair of glasses and then manually adding different focal lenses, this process was automated through a machine which was very impressive.\\n\\nFollowing this, I went through several different frame options (around 10) with Lenin and we found 2 pairs that both fit well and were quite simple (personal preference). I wasn't able to pay for this on the spot however will be going back next week to complete the transaction.\\n\\nOverall, I can't fault Vision Express or its staff and am looking forward to my next visit.
September 2021 by Susan Watson
Maryann was efficient, polite and friendly. She was very helpful throughout the appointments both in the choosing of the frames and in the measuring and fitting of them. The eye testing was also efficient and professional and the glasses were ready for collection in ten days. Altogether a very good experience.
September 2021 by Sue Bougen
I?ve always gone to Specsavers previously but was fed up of always queuing to be seen even when I?d made an appointment. And their customer service had gone downhill. So I thought I?d try Vision Express. I found the perfect glasses for me - far cheaper than at Specsavers. The lady I spoke to was lovely, listened to what I wanted and just couldn?t been more helpful.I honestly wish I?d tried them before. Excellent service, no queuing or waiting and competitive prices. ??
September 2021 by Linda Mccann
The staff were brilliant. Especially Annabella who went above and beyond to help me. I would highly recommend Vision Express just for their customer care and service.
Visited last week for an up todate subsription. I was treated by FIONA who gave me a deep examination and answered all my questions (Thank you Fiona) I collected my new spectacles today & the vision is fantastic - once again thank you all ..
October 2018 by James Cadman
amazing store services really happy with my new glasses
October 2018 by Aryan 77
They give you a price when you ask but after sitting to finalise the deal they add some extra price to it and make it even more expensive and say you have to have that on it otherwise they can't help you. Then they saying your glasses is ready for collection in a week and we give you a text message but after almost 12 days nothing happend. Terrible service and unprofessional staff
October 2018 by jean hynd
Had eyes tested on Monday , glasses ready on Saturday
October 2018 by jason kaan
Brilliant shop
August 2018 by Chloe Broadbent
Recently picked up my new prescription sunglasses, I am really impressed and would recommend Vision Express!
July 2018 by Francisco Li
Amazing service at the store. I had issues with the lens on the glasses which meant they had to be sent off for checks. The store manager kept me updated of what was happening and even helped me out sorting out new glasses when they couldn't be fixed
