December 2023 by Michael Riordan
I've been waiting for a delivery of medicine for three weeks and didn't receive it, then they made a mistake in dispensing the amount of medicine I needed and then they didn't dispense the anti coagulant medicine I needed, they also put their phone on on the hook so you can't even get InTouch with them, disgusting
December 2023 by Brian Farrugia
Think there tops helpful, nice , great bunch of girls love em all.??x
November 2023 by CDL
First class service. I phoned to check something before visiting, very friendly and helpful. When I visited I was seen to straight away!
November 2023 by Chris Limb
First class service. I phoned to check something before visiting, very friendly and helpful. When I visited I was seen to straight away!
July 2023 by Percy Butane
It doesn?t even deserve 1 star. Repeatedly not ordering my REPEAT prescription and after complaining was promised it would be ready for next month? it wasn?t. AVOID AT ALL COSTS! The worst service of any company I?ve ever encountered.
May 2023 by Jerry Bullivant
Having attended the Heaton Moor Medical Centre after a serious accident, I went into Well Pharmacy to purchase painkillers. The chemist persuaded me to buy Cuprofen rather than Ibuprofen and it was only when I arrived home that I realised I had paid £11 when I could have spent just £1. This is abusive behaviour and I will not use Well Pharmacy again and I will be advertising my experience on local community hubs. I have reported this behaviour to Heaton Moor Medical Group.
December 2022 by Dave Lane
I don't mind the long queues, I get that it gets busy at times. But everytime picking up a repeat prescription and being told to sit and wait 30minutes cos it's never ready. I am always calm mannered and wait quietly. I understand they get busy some people may be a stressful to serve but the lady serving was very abrupt and rude, which is why I'm absolutely shocked. Now hit a record of an hour waiting due to a mess up.
November 2022 by Has Lowe
Lovely pharmacy and the manager lady Hira is great. She has done a fab job and is always very helpful. They are so busy all the the time but still take time for each patient.
October 2022 by Caleb
The staff here are rushed of their feet pretty much every time I go in. And they handle it very well. Helpful, quick and efficiently as much as they can be.
September 2022 by Chiman Babakir
This pharmacy has been exceptional especially ray, kemi and hira definitely the ones to ask for! Thank you for going the extra mile! :)
May 2022 by Bethany C
The staff at Well Pharmacy are friendly and hard-working; always helpful in finding solutions to any problems I have and will go the extra mile to make sure things are ready for when they're needed. The only problem I have had is when a script hasn't been sent through from the GP which is no fault of the pharmacy. Wait times have sometimes been long at peak times (especially Friday afternoons) but this is expected anywhere.
May 2022 by Carole Hearn
I have been a customer since moving to Heaton Moor last year. The staff are all so friendly and efficient and despite them being so busy all the time they always have a smile on their face. Very knowledgeable and helpful when you have a question regarding your prescriptions too. If you live in the area I can?t recommend them highly enough.
March 2022 by Nikki Lunn
Review based on previous experience as I've gone elsewhere due to the lack of care.Staff come across rude, wait times are long considering how many staff appear to be working in the pharmacy.
December 2021 by Lisa Hefferon
I love this pharmacy, all the staff are so friendly to me, they work so hard especially with the doctors tripling in size. Yes you do have to wait sometimes but they have a hell of a lot of patients. I think all of the staff are fab, cheeky, entertaining and are high up on my estimation.
December 2021 by Barbara Topping
Like a lot of customers to the Heaton Moor pharmacy I have been frustrated with the service a few times but would like to compliment the pharmacist for her help yesterday and her going the ?extra mile? by delivering personally at 8.15 last night ,even though I was going to collect myself this morning. Credit where credit is due. Thank you so much.
