January 2024 by OUT CLASS TAHIRA Ali
Extremely Rude staff. They treat you differently. No manner, many times I have made complaints no action has been taken. If they don't know how to speak with customer, they shouldn't be there. They are on wrong place .This staff definitely needs training HOW TO DEAL WITH CUSTOMERS. RUBISH STAFF
October 2023 by Ian Finch
Had my COVID booster and flu vaccination here. Excellent service. Will definitely use this pharmacy again. Can recommend.
June 2023 by Jan Smith
I have only had my repeat prescription with wells for 3 months I moved my prescription to them because I had 7 different medications, from the very 1st month they were useless they never had my prescription ready and I had to ring my doctor to find out why it hadn't been sent to them!!! This was exactly the same for the other 2 months, all I can suggest is do not trust them they don't care!!
May 2023 by Shaun Burnes
The staff are fine but they don't always have my medication in.
October 2022 by Jan Bullen
Booked in for flu vaccine today. Was dealt with promptly and efficiently. Pharmacist very knowledgeable and helpful and gave advice on after care. Pleasant experience.
March 2022 by Leanne Needham
Doc text me the day before and said my prescription for cream was ready at Wells.3 times I've been there today!!!.They used different excuses why prescription wasn't ready.Another lady in there had been 3 times aswell today.Fuming!
February 2022 by Deekon Jaymes
This place is shocking, doctor put my prescription in on 17th rang up 2 days later still not ready rang up today 20th to be told come in later on today it's not been packed yet, no phone manners or customer service skills just the answer of another staff member in the background
February 2022 by bex doug
Try to phone b4 the visit to check they have stock can't get through once there takes ages to be seen
January 2022 by Crisp Potato
Avoid terrible customer service, long waiting times, worst pharmacy I've ever used. Advised GP to change my nominated pharmacy.
October 2021 by Cris Glover
Please ignore the ridiculous negative reviews! The team here are amazing! I have been registered with this pharmacy for the past 2 months, prior to this I was pretty sure you had to be rude and unhelpful to get a job in a pharmacy after endless terrible experiences (Lloyds in particular) - Well pharmacy are amazing! A fantastic service with a smile, people that really care and a warmth I have never experienced In a healthcare setting before! They work so hard and nothing is ever too much to ask. Look no further for a genuine 5* service! Thanks Well Pharmacy Offerton! Special mention to Gabby who sorted my prescription today 29/09/21 - you are amazing? you are all amazing!Chris Glover x
July 2021 by Alan Vesty
Everything is ready on time
July 2021 by Miss h S.b
This is the worst chemist Iv ever used and a complete let down to the wells chain. The staff are rude and unprofessional, they never answer the phone and do absolutely nothing to provide a service. Prescriptions take forever and are frequently messed up and always late. Avoid this place completely! It should be shut down for incompetence alone! Please read other negative reviews both here and fb! See for yourself.
July 2021 by Shahid Mirza
Well Offerton is a good farm you, convirniently located on cross roads ar the traffic lights on Hall Street. Staff are pleasent and do work hard. There is restriction of numbers that are allowed to enter at one time. They can be busy at certain times when the queue can be quite long. So its better to plan ahead for waiting time.
July 2021 by Steve Wilson
Poor with getting prescriptions ready, had to go back 3 times for them to keep telling me it will be tomorrow and tomorrow never comes. Store manager ignored social distancing as he was stepping closer and closer to me while also ignoring the one way system. poor all around
September 2020 by Dave wilson
Absolutely fantastic staff the pharmacist is very professional and went our of her way to help my partner Toni Delany when she felt unwell and made her very comfortable shut the shop and reassured her fortunately everything was fine thanks hall street staff ??x
