February 2024 by Kyle
Was offered great service when coming in store to enquire about a watch. Bakh was very friendly and supportive, it was a very unique experience for all of us and she did her very best to assist us.
February 2024 by Lynn Mahoney
A Fantastic service, all staff were really friendly and even applied a birthday discount as I am a loyal Beaverbrooks customer.We were seated on arrival and more chairs added when other family members joined us, we were made to feel special and I was wished a happy birthday on leaving.Thank you! a great service all round.
February 2024 by Adam Allred
Purchased a Garmin 7pro for training purposes, Great staff I?d like to give a big shout to James!! James went above and beyond especially with the aftercare I received once I?d already made my purchase!!
February 2024 by Garrett Smith
Thanks to Sam for sourcing my omega oreo GMT.He was very helpful and made the whole process very easy
January 2024 by charlotte
Cannot fault the team here! Excellent customer service and they all work excellently together to get you sorted! Thank you to Sarah and Katy who helped us out this evening, we can?t thank you enough for such a lovely experience
January 2024 by Mehedi Kuraishy
Credit where credit is due. Hannah and her manager went above and beyond in our visit. Please pass on this recognition. TH.
January 2024 by Claire Dempsey
Sarah at the Trafford centre store, went above an beyond for us today I've never meet such a dedicated determined member of staff to get everything right for us today regarding my engagement ring. ?
January 2024 by David whittle
Went in to beaver brooks today I was greeted by a lovely lady called Sarah,, the moment she approached me she helped me find the most stunning engagement ring just want to tell you that she is a credit to your business so friendly so helpful ? Thankyou Sarah x
January 2024 by Andrew
Always plenty of choice and staff Always happy to help
January 2024 by Hollie x
Michelle was so lovely and helpful with my vw watch thank you
January 2024 by Edward Chu
I have bought several high value items from them and they've always provided great service.
December 2023 by Dee G
Customer service is a shambles no answer in over a week. Keep being told to EMail to get no response. They send faulty items then do no respond to you
December 2023 by Rakib Chowdhury
Was served by Bryony, she welcomed us with tea and drinks. Brilliant service, helped with all enquiries and gave specific details about the watch. So happy with my new purchase thanks to Bryony.
December 2023 by Adrian R
Last night we went to purchase two Bulova watches - a Jet Star and a Lunar Pilot. The member of staff made a point of telling us she was an expert on all the watches on sale. So it came as a disappointment to find that upon showing us the watches she knew next to nothing about the history or legacy of the watches. We then looked at some Garmin watches. Again, she was unable to tell us about specific, basic, functionalities of the smart watches. We asked about blood pressure sensors on the watches, and she did not know. Given we were looking to spend upwards of £3,000, this was again disappointing. And again, she took offence at us asking questions that accidentally highlighted her lack of product knowledge. For Beaverbrooks management reading this, there is a thirty something member of staff at your store who is quick to search for offence, and slow to learn the intricacies of your products. This is, suffice to say, bad for business, and we took our business elsewhere.
December 2023 by Zain Mehdi
Right in the middle of Trafford centre, it offeres jewellery and watches ranging in prices and quality in all ranges. Customer service is excellent.
