October 2023 by Sammy Heywood
Customer service skills by the person served us was outstanding explaining in detail about our purchases always smiled and very helpful throughout our stay
October 2023 by Michael Kidd
Marie gave me advice from the start and made me feel comfortable when making a decision. Very professional and a credit to the company. Thank you for your time and being patient with me.
September 2023 by Regina Viner
Good service and kind sales people , helped me to chose a birthday present for my mum!
September 2023 by stephen bridge
customer service when selling is great ,you feel they care.Take somthing back its a completely different ball game.Phoneing them you may as well whistle dixie.Don't bother leaving a message you won't get a reply,been 4 weeks since first phone call to them 26 calls later still no response.Won't recomend again after this shoddy customer service ??
September 2023 by Steve Smith
Lovely service really felt personal, the staff were so helpful
August 2023 by Pedro Vicente
Ordered a watch to collect in store , was available in less than 24 hours. Helpful and efficient service from the team, sized the watch quickly
August 2023 by Andrew Fowler
It's easier to get a doctor's appointment then to get an answer from the telephone. I phoned 5 times a day for 3 days and not once did they answer.That's terrible.
August 2023 by Glen Lemoual
Was a joy to to served . Salesperson was nice , friendly and down to earth . Could have been a little more knowledgeable for my liking but didn't detract from the sale.
July 2023 by darkside rider
I bought gold plated chain, in morning was changed colour, after they replace for same rubish, cant wear at all if u want keep gold colour, they decline refund, 169£in bin, worst shop ewer
July 2023 by Shrutii Bajracharya
The lady who helped us was really sweet and easy to communicate. She helped us choose the right product.
July 2023 by Ashdale Wood Craft ?R? Dave Robbo
Great service attention to detail in what I was looking for in a watch was given at all times , great choice went for the Maserati in the endThank you for all you help
June 2023 by natalie mclaughlin
Take caution when buying from this dealer. I bought a used Rolex that developed a problem a week into owning. I have asked for the proof that the watch has been serviced and they point blank refused. I am dubious if the watch has even been serviced. They simply reply that they are not obligated to provide the details. From a service point of view I find it shocking. If you are paying a lot of money for a watch I would go to an authorised dealer instead of FH Hinds who refuse to help if any problems arise.
June 2023 by Sarah Picot
Needed a new watch after loosing mine on holiday, served by a lovely young man who was very helpful, I went home with a new watch and very happy.
January 2023 by nathan roach
Helpful staff and good jewelry. It?s their job to sell. They lose stars for their use/association with TH March Insurnace.This insurance company they use/are partnered with are criminal. Don?t waste your time getting it cause when you come to need it, they?ve got an exclusion list that means they won?t pay out anything bar being robbed by gun point. And I?m not even sure if they?ll grant you that.
December 2022 by Jillian Tozer
Great service, quality jewellery and goid prices. Staff helpful and friendly making tge online buy/collection instore a positive experience. We will be returning to buy more item's in the future