November 2023 by Sue Porcelli
Very helpful staff- lots of choice of perfumes & testers to try
August 2023 by Oceana Malika
Gentleman who served us was very polite, helpful and patient. Very happy with my purchase and would shop here again.
August 2023 by Aston Grisdale
Walked in the shop to buy an aftershave after being given a tester on holiday. I walked into the shop today, about 45mins before closing with no other customers inside, to be completely ignored for my duration in the shop. Finally found the aftershave I was looking for, took it to a till where a male staff member was stood who proceeded to ignore me when a nice enough female employee took me to another till, did the transaction. Didn?t gift wrap the bag and didn?t even say thank you. Pretty poor overall experience to say the money spent
August 2023 by M A
Flawless and attentive service from Safeel! Thank you for helping me choose great scents
May 2023 by A.Kariem Ahmed
Nice staff, helping you getting the best perfumes with the best offers!
April 2023 by Claire Pickin
Nice clean shop, products set out well. Staff on hand for advice.
January 2023 by Jayjay Kumar
Extremely rude female staff member in here. Came today for the boxing day sales but ended up leaving due to this woman's behaviour. Will never shop here again. You should be ashamed of yourself and should definitely not be working in retail with an attitude like that.
December 2022 by John Colclough
This maybe as xmas rush but customer service isnt the bestOffer sqys 20% off over 100 spend, doesnr apply to already discounted offer( sign doesnt say that)Staff are friendlt enough and shop cleanBut again see photo free gift wrappingWhen it came to its spend over 100 zero discount as im advised already discounted perfume as most in storeBut also gift wrapping is 1.99 each item NOT freeBut also advised machine brokeI thought its manual and fingers do the workNot a machineSo be careful signs are not true
November 2022 by Lana Sheikh
The perfume shop branch upstairs opposite Victoria?s Secret.Absolutely shocking customer service. Staff are not trained up in prices or even the personalisations available in store (engraving and ribbon)Manager has lack of knowledge and wanting to help at all , rather than being upselled, I?m being told to not get engaraving on my perfumes to later find out that no one is trained to do it, EVEN THE MANAGER.I waited an hour to purchase all my perfumes and have them engraved and gift wrapped to then come back and be told it hasn?t been done and I can?t have it engraved. They attempted 3x to gift wrap my perfumes and kept failing to do so. Actually laughing thinking about all of this. Is it that easy for anyone to get a job these days?Very disappointed , never had this experience before with perfume shop but wow I don?t know what?s happened since I?ve last been here, new staff? New management? Something needs to change as I will not be purchasing from here EVER again.
November 2022 by Gail Doyle
This is a nice shop.but staff wS a bit preoccupied with a shop lifter.lots of bargain prices for Christmas.
November 2022 by Nidge Edgar
Discussing sales people , sold me perfume and over charged me , refunded it then said pay for it again ,why would I do that !!; Theirattitude was horendous , we actually walked out cause of the attitude we got from both of the staff .29/10/22
October 2022 by Brendan Cox
Very quick service, although I did have to search a while for the actual Perfume Shop. Google Maps point you to the shop on the ground floor which is closed, and this was very confusing. Luckily, the staff know their way around and informed me that the other Perfume Shop location was just upstairs and down the hall about 2 minutes? walk.
October 2022 by Nabeela Abbas
had a issue with a bottle of Victor Rolf it stopped working. Zena was very helpfull and exchanged it she gave great customer Service thanks will come again
September 2022 by Fiona Hackshall
Great staff, not pushy, allowing you to shop and choose exactly what you want. Good selection of fragrances
August 2022 by Derrick Wilshaw
A good choice of aftershaves for men, they just need Issey miyake deodorant for men. Update was served today by Sanna and she was excellent, very helpful and extremely friendly.
