March 2024 by Danny Mccann
Absolutely fantastic customer service from Rory,I was struggling with my key fob to get it to work after changing the battery myself and it still not working. Took it to Simpsons, Rory sorted out the problem and put fresh battery in,he is a credit to the company and a warm and friendly young man.Thanks again Rory.
February 2024 by Hassan Khan
Great experience!Went there as the car was telling me that the key fob battery needs replacement.The guy checked the fob and tested with their immature gadget and informed me that the battery is absolutely fine and not needed to be replaced at this moment and also informed me that if for my peace of mind, I want them replaced then these will be the cost.Absolutely Brilliant as he could have easily changed the battery and charged me the amount but he didn?t and was very professional.Top notch guy and Excellent Customer Service ?
January 2024 by DSJ MOTO
Recently used this store to have my partners guitar engraved. I was helped by a guy called John and what an absolute top class bloke he was! Great information on the process and did an absolutely amazing job! Couldn't be happier thanks alot John!!!!!
October 2023 by Luke Ellis-Edwards
John is a legend. Lovely bloke who sorted out a spare key for us. Called at 4:15 on a Sunday as had had a key cut at another Timpsons branch that didn't work. He advised that as long as we could get to him by 4:45 (when Tesco stop letting people in) he would be able to help. We got there in time and he quickly cut us a replacement which thankfully worked. Thank you John!! You are a credit to the company.
September 2023 by Lucy Rose Taylor
Bit expensive, but got all of my keys done (plus one extra by mistake) and super quick service
August 2023 by Golden Horn
Can you put a new sole on these shoes please?No.OK, bye then.
July 2023 by Maggie Harris
Popped in to Stretford Timpson?s to see if a favourite pair of sandals with a broken strap could be saved and the lovely man there mended them perfectly whilst I shopped and didn't even charge me ?as it was just a simple stitching job!?. What a legend! I will definitely go back with bigger (and obviously more expensive!) jobs.
July 2023 by Neelam Khan
Amazing customer service at the Stretford Chester road branch .. John was the most respected and reliable customer service I have met after a long time .
June 2023 by N Violet C
Akbar has impeccable customer service skills and a great knowledge of his craft. Went above and beyond to deliver alterations to an item, he was patient and thorough.
June 2023 by AliReza_ Rh97
I went there today , John was really wonderful and he did everything so fast and professionally.
June 2023 by Sally Collier
had some keys cut john was very helpful and friendly
May 2023 by CHRIS CURTIS
Had two keys cut here, I've been another place in Manchester and was poorly done so went to Timpsons where they saved the day!! Special mention to John he was very friendly very good customer service!!?
May 2023 by Jenny Marsh
took 3 watches in for new batteries john was very helpful and they were all done by the time i finished my shopping
May 2023 by John Large
Brilliant fella. Loves a good chat with the customers. Happy to help even if it?s nothing to do with his work. ?
May 2023 by Joanne Malone
Outstanding service from John very friendly highly recommend his service he explained the discount on multiple keys thankyou .
